Account " Facilities" Manager - Janitorial

4M Building Solutions; Muskegon (MI); On-site; USD 60,000 - 85,000; Full time

Job summary

4M Building Solutions is seeking an Account Manager for Facilities, serving as the single point of contact for a major account and representing the company to the client.

You will supervise and coach team members, plan schedules, implement the Operational Playbook, maintain facility records, and promote a safe work environment to exceed client expectations. This is a full-time role with shifts across 1st–3rd, requiring strong communication and leadership to drive results.

Qualifications

• 3+ years in facility services management or equivalent experience.
• 2 years' experience in terminal hospital cleaning.
• Ability to communicate effectively in speech and writing.
• Able to use Microsoft Word, Excel, PowerPoint and Outlook.
• Able to lead an operations team for a specific client.
• Strong drive for results and a sense of urgency.

Responsibilities

• Supervising, coaching and training Team Members
• Develop rapport with the client contact and become the single point of contact
• Plan and prepare Team Member work schedules
• Implement 4M Operational Playbook
• Maintain accurate building/facility records
• Promote a safe work environment

Skills

Leadership

Communication

Multi-project Mgmt

Results-driven

Sense of urgency

Problem solving

IT knowledge

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Account \" Facilities\" Manager - Janitorial Services

Full Time

Days: Monday – Friday primarily, however weekends will be expected

Schedule: Mostly 3rd shift, however there will be expectations of 1st and 2nd shifts

Overview

4M is growing and that means we need to grow our family of Team Members. We’re looking for Team Members that are energetic and highly motivated that want to be part of a winning team. If you are detail-oriented, flexible and have reliable transportation, we should talk.

Job Description

As the single point of contact within a major account, our Account Manager is the face of 4M Building Solutions to our client. Our Account Managers take ownership of their account to ensure we are meeting and exceeding our clients’ expectations.

This is an exciting opportunity to grow with a growing company. Check out our culture video to learn more about us at: https://youtu.be/8v14pCRDRlA

Responsibilities

• Supervising, coaching and training Team Members


• Develop rapport with the client contact and become the single point of contact


• Plan and prepare Team Member work schedules


• Implement 4M Operational Playbook


• Maintain accurate building/facility records


• Promote a safe work environment

Qualifications

• 3+ years in facility services management or equivalent experience


• 2 years' experience in terminal hospital cleaning,


• IT knowledge would be a plus!


• Ability to manage multiple projects at once


• Ability to communicate effectively in speech and writing


• Strong drive for results


• Sense of urgency


• Able to use Microsoft Word, Excel, PowerPoint and Outlook


• Ability to lead an operations team for a specific client


• Ability to analyze issues and create solutions

About 4M:

Founded in 1978, 4M Building Solutions is a janitorial, housekeeping, cleaning, and disinfecting services company headquartered in St. Louis, MO. Supported by 8,000 associates, the company operates in 30+ states across the Midwest, Northeast and Southeast United States.

Reports To: Regional Manager