Account Expansion Executive – Installed Base (SaaS)

Jonas Software; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Fully remote work

Job summary

Ariane, part of Juniper Hospitality, is seeking an Account Expansion Executive to grow revenue from our installed base of hotel customers. This remote US role focuses on outbound discovery, value selling, and closing deals within an established client base.

You will work with hotel operators and management teams to expand usage, partnering with Customer Success and Product on targeted campaigns, with a path to significant uncapped commissions.

Qualifications

• 2–3 years in an SDR, BDR or early closing role with a record of hitting targets.
• SaaS or software sales experience preferred.
• Fluent English and French essential; German may attract higher base salary.
• Enjoys a strict, metrics-driven outbound process.
• Curious listener who can turn a customer’s problem into a clear commercial case.
• Resilient, self-starting and well organized, able to work remotely.

Responsibilities

• Work a defined portfolio of existing accounts to identify missing modules and value gaps.
• Execute a disciplined outbound cadence of calls, emails and follow-ups to build pipeline.
• Run discovery calls with hotel operators and management teams.
• Turn discovery insights into a compelling value proposition and handle objections.
• Manage deals through to signature and own forecast in Salesforce.
• Collaborate with Customer Success, Marketing and Product on offers and campaigns.
• Hit or exceed quarterly and annual quota.

Skills

English

French

German (optional)

SaaS sales

Outbound selling

Job description

Job Description:

Account Expansion Executive – Installed Base (SaaS)

Ariane

THE COMPANY

Ariane Systems, part of Juniper Hospitality, is a leader in hotel self-service technology. Hotels around the world use our kiosks and cloud platform to run check-in, check-out, upsell and the guest journey around them.

POSITION

Over 420 hotels already use Ariane’s cloud platform, but many use only part of it. One hotel might run kiosk and online check-in but not check-out or upsell. We estimate a €4M addressable opportunity across this base. Your job is to win it.

This is a quota-carrying role selling B2B to existing clients. You’ll follow a structured, high-tempo outbound calling process. On each call you’ll find out how the hotel operates today, pin down its pain points, build a strong value case for the modules it isn’t using, and close.

JOB RESPONSIBILITIES:

• Work a defined portfolio of existing accounts to find which modules each hotel is missing and what that gap costs it.

• Run a disciplined outbound cadence of calls, emails and follow-ups to hit agreed activity and pipeline targets.

• Run discovery calls with hotel operators, revenue and front-office teams, and management companies.

• Turn what you learn in discovery into a clear value proposition, and handle objections with confidence.

• Run deals through to signature and own your forecast and pipeline in Salesforce.

• Work with Customer Success, Marketing and Product on packaged offers and targeted campaigns.

• Hit or exceed a quarterly and annual quota.

JOB QUALIFICATIONS:

• 2–3 years in an SDR, BDR or early closing role, with a proven record of hitting targets. Strong graduates with the right drive are welcome.

• SaaS or software sales experience is strongly preferred.

• Fluent English and French are essential. German as well (trilingual) may attract a higher base salary.

• Happy with a strict, metrics-driven outbound process, and motivated by it.

• A curious listener who can turn a customer’s problem into a clear commercial case.

• Resilient, self-starting and well organised, with the discipline to perform while working remotely.

• Experience in hospitality or hotel tech is a plus, not a must.

WHAT WE OFFER

• A competitive base salary plus uncapped commission.
• A warm, sizeable base of existing customers who already trust Ariane.
• Fully remote working.
• A direct line to the Global Head of Sales and a clear path to grow with an expanding business.

Business Unit:

Ariane

Scheduled Weekly Hours:

37

Number of Openings Available:

1

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.