Account Executive, US

performance.io®; United States; Remote; USD 52,000 - 70,000; Full time

Job summary

performance-io is seeking an Account Executive with 1–2 years of experience to support our growing healthcare accounts team and be a key point of contact for day-to-day client communication.

You will help keep accounts organized, coordinate with SEO/GEO and content teams, and gain hands-on experience managing agency-client relationships, with a path to a more senior client-facing role over time.

Qualifications

• 1-2 years project management experience is essential, and ideally working with pharmaceutical / healthcare clients.
• Strong written and verbal communication skills.
• Highly organized with strong attention to detail.
• Comfortable managing multiple tasks and priorities in a fast-paced, remote environment.
• Experience with CRM tools (e.g., HubSpot, Salesforce) is a plus.
• Bachelor's degree preferred, or equivalent practical experience.

Responsibilities

• Work with agency colleagues to devise online performance programs that meet the client's brief and budget.
• Brief PIO specialists across SEO/GEO, performance, and content divisions and assist with end-to-end online performance marketing programs.
• Liaise with the client and the PIO team by maintaining regular contact with both.
• Undertake administrative tasks as needed.
• Support Senior Account Managers in managing and growing existing client accounts.
• Maintain accurate and up-to-date records in the CRM.
• Prepare status reports, recaps, and internal updates for account teams and leadership.
• Assist in drafting and formatting client-facing materials, including proposals, SOWs, and presentations.
• Help coordinate timelines, deliverables, and internal handoffs between clients and internal teams
• Join client calls and meetings to take notes and follow up on action items.
• Flag risks, blockers, or client concerns to senior account staff proactively.
• Continuously learn account management best practices and agency processes.

Skills

Communication

Organization

Remote work

CRM tools

Education

Bachelor's degree preferred

Tools

HubSpot

Salesforce

Job description

performance-io is a fast-growing agency specializing in healthcare where we are rapidly transforming the pharma and biotech landscape, giving you the platform to make a real impact on people’s lives. With the industry's number one online performance benchmarking solution and its proprietary SEO/GEO and SEO/GEO content solutions, PIO is ensuring its clients (16 of top 20 pharma) win the organic search landscape, page one real estate on Google and visibility across AI search platforms/features.

About the role

We're looking for an Account Executive with 1–2 years of experience to join our growing accounts team. This is an entry-level role designed to support our senior account leads in delivering excellent service to our pharma and healthcare clients. You'll be a key point of contact for day-to-day client communication, help keep accounts organized and running smoothly, and gain hands-on experience managing agency-client relationships.

This role is a great fit for someone early in their agency career who's driven, focused in healthcare, detail-oriented, communicates well, and wants to grow into a more senior client-facing role over time.

Responsibilities will include:

• Working with agency colleagues to devise online performance programs that meet the client's brief and budget
• Working with the Account Manager to brief PIO specialists across SEO/GEO, performance, and content divisions and assist with the formulation of end to end online performance marketing programs
• Support Account Manager to liaise with, and act as the link between, the client and the PIO team by maintaining regular contact with both
• Undertake administrative tasks as needed
• Support Senior Account Managers in managing and growing existing client accounts
• Maintain accurate and up-to-date records in the CRM (contacts, activity logs, deal/account status)
• Prepare status reports, recaps, and internal updates for account teams and leadership
• Assist in drafting and formatting client-facing materials, including proposals, SOWs, and presentations
• Help coordinate timelines, deliverables, and internal handoffs between clients and internal teams (creative, strategy, project management, etc.)
• Join client calls and meetings to take notes, track action items, and follow up as needed
• Flag risks, blockers, or client concerns to senior account staff proactively
• Continuously learn account management best practices and agency processes

Requirements / experience:

• 1-2 years project management experience is essential, and ideally working with pharmaceutical / healthcare clients
• Strong written and verbal communication skills
• Highly organized with strong attention to detail
• Comfortable managing multiple tasks and priorities in a fast-paced, remote environment
• Experience with CRM tools (e.g., HubSpot, Salesforce) is a plus
• Proactive, coachable, and eager to learn from senior team members
• Bachelor's degree preferred, or equivalent practical experience