Account Executive, SMB Team Sales - Framingham/Quincy, MA

T-Mobile; Quincy (MA); On-site; USD 43,000 - 130,000; Full time

Job summary

An established industry player seeks a dynamic Account Executive to drive sales and build strong customer relationships in underserved markets. This role offers a competitive salary and a comprehensive rewards package, including stock options and 401(k) plans. You will be responsible for acquiring new accounts, using solution-based selling techniques to tailor recommendations that meet customer needs. Join a forward-thinking company that values your growth and offers numerous opportunities for career advancement in a supportive environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Parental Leave

Tuition Assistance

Pet Insurance

Discounts on Mobile Services

Qualifications

• 1+ years of sales experience, preferably in a commissioned environment.
• Experience in outside B2B sales is preferred.

Responsibilities

• Generate leads through prospecting, cold calling, and networking.
• Negotiate and close deals while maintaining customer relationships.

Skills

Task Management

Customer Service

Communication

Negotiation

Cold Calling

Prospect Management

Education

High School Diploma/GED

Bachelor's Degree

Tools

Salesforce

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package — this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview

The Account Executive, SMB Team Sales role at T-Mobile is designed for bold, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets.

This is a true hunter role involving meeting and exceeding monthly sales quotas by acquiring new accounts with small and medium-sized businesses (1-299 employees) and developing skills to advance your career into a higher-level Account Executive role. You will sell products, services, and solutions to gain new business through prospecting, cold-calling, networking, and generating leads and referrals. You will analyze customer needs and use solution-based selling techniques to demonstrate the value of T-Mobile products and services, tailoring recommendations to negotiate and close deals.

Job Responsibilities

1. Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision.
2. Customer Needs: Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories.
3. Deal negotiation: Negotiate and close deals.
4. Skill Development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings.
5. Sales approaches: Create effective sales approaches, solutions, and proposals.
6. Customer Base: Maintain and grow the customer base within a territory model.
7. Sales automation: Use sales force automation, lead sales funnel, and report on sales activities and forecasts.

Education and Work Experience

1. High School Diploma/GED (Required)
2. Bachelor's Degree (Preferred)
3. 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment. (Preferred)
4. Outside B2B sales experience. (Preferred)

Knowledge, Skills and Abilities

1. Task Management: Ability to work well in a dynamic, fast-changing environment that requires multitasking. (Required)
2. Customer Service: Proven experience delivering superior customer service and attention to detail. (Required)
3. Communication: Excellent interpersonal, written, and oral communication skills. (Required)
4. Negotiation: Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required)
5. Cold Calling: Ability to cold call/door knock (Preferred)
6. Prospect Management: Experience in identifying, nurturing, and guiding potential leads through a journey from initial contact to conversion. (Preferred)
7. CRM Experience: Using CRM systems such as Salesforce to lead customer relationships and sales activities efficiently. (Preferred)
8. Proposal Writing: Experience in preparing, delivering, and following-up on product/service proposals and pricing quotations. (Preferred)

Licenses and Certifications

• Driver's License (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required (Yes/No): Yes

DOT Regulated

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Compensation and Benefits

Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentives
Base Pay Range: $43,080 - $77,640

The actual pay will depend on factors such as location, qualifications, and experience. For specific pay details based on location, visit this link.

Employees in retail and business sales roles are eligible for monthly or quarterly sales incentives.

Benefits

Our benefits include medical, dental, vision insurance, 401(k), employee stock grants, paid time off, holidays, parental leave, family building benefits, tuition assistance, disability, voluntary insurance options, and discounts on mobile services, pet insurance, and transit programs. For more details, visit www.t-mobilebenefits.com.

Growth and Culture

We support career growth and value shared drive and ambition. Applying for this role means living our values and investing in your career—you’re unstoppable!

Equal Opportunity Employment

T-Mobile USA, Inc. is an Equal Opportunity Employer. We do not discriminate based on age, race, ethnicity, religion, sex, sexual orientation, gender identity, or other protected characteristics. For accommodations, contact [e-mail].