Account Executive, SMB Team Sales Cleveland OH

T-Mobile; Ohio; Remote; USD 43,000 - 78,000; Full time

Job summary

An established industry player is seeking an ambitious Account Executive for their SMB Team Sales. This dynamic role focuses on building strong customer relationships and driving sales growth in underserved markets. You'll be responsible for generating leads, negotiating deals, and showcasing the value of innovative products and services. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional customer service and communication skills. This position offers a competitive salary, comprehensive benefits, and opportunities for professional development. If you're ready to take your sales career to the next level, this opportunity is for you!

Benefits

Medical, Dental, and Vision Insurance

401(k)

Paid Time Off

Employee Stock Purchase Plan

Tuition Assistance

Childcare Subsidy

Short- and Long-term Disability Insurance

Mobile Service Discounts

Pet Insurance

Commuter and Transit Programs

Qualifications

• 1+ years of sales experience in customer acquisition preferred.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Generate leads through prospecting and networking.
• Negotiate and close deals while demonstrating product value.
• Develop skills in sales techniques and customer relationship management.

Skills

Customer Service

Communication Skills

Negotiation Skills

Task Management

Cold Calling

Prospect Management

Education

High School Diploma/GED

Bachelor's Degree

Tools

Salesforce

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview

The Account Executive, SMB Team Sales role at T-Mobile is designed for ambitious, results-driven sales professionals who are passionate about building stellar customer relationships and bringing T-Mobile's unmatched products and services to underserved markets. This is a true hunter role that involves meeting and exceeding monthly sales quota objectives by successfully acquiring new accounts with small and medium sized businesses (1-299 employees) while developing skills to move your career into the next level Account Executive, SMB sales role. You will sell products, services, and solutions to gain new business through prospecting, cold-calling, networking, and generating leads and referrals. You will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services, tailoring customer recommendations to negotiate and close business.

NOTE: Though listed as "remote" the candidate for this role will need to reside within the Cleveland, OH territory as this is a field sales role.

Job Responsibilities

• Lead generation: Generate and work leads in developed and underdeveloped territories through prospecting, cold calling, and networking under sales manager supervision.
• Customer needs: selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories.
• Deal negotiation: Negotiate and close deals.
• Skill development: Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings.
• Sales approaches: Create effective sales approaches, solutions, and proposals.
• Sales automation: Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts.

Education and Work Experience

• High School Diploma/GED (Required)
• Bachelor's Degree (Preferred)
• 1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment. (Preferred)
• Outside B2B sales experience. (Preferred)

Knowledge, Skills and Abilities

• Task Management: Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking. (Required)
• Customer Service: Demonstrated experience delivering superior customer service and attention to detail. (Required)
• Communication: Excellent interpersonal, written, and oral communication skills. (Required)
• Negotiation: Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required)
• Cold Calling: Ability to cold call/door knock. (Preferred)
• Prospect Management: Experience in identifying, nurturing, and guiding potential leads through a journey from initial contact to conversion. (Preferred)
• CRM: Experience using CRM systems such as Salesforce, leveraging these tools to manage customer relationships and sales activities efficiently. (Preferred)
• Proposal Writing: Experience preparing, delivering, and following-up on product/service proposals and pricing quotations. (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required: Yes

DOT Regulated

DOT Regulated Position: No
Safety Sensitive Position: No

Total Target Cash Pay Range: $71,800 - $129,400, inclusive of target incentives. Base Pay Range: $43,080 - $77,640. The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.