Account Executive - SMB

NAVEX; Portland (OR); Hybrid; USD 72,000 - 135,000; Full time

Benefits offered by this job

Meaningful Purpose

High-Performance Environment

Candid, Supportive Culture

Growth That Matters

Rewards for Results

Job summary

NAVEX seeks a driven SMB Account Executive to deepen relationships and help customers maximize NAVEX’s risk and compliance solutions. This hybrid role works with the local hub on Tue, Wed and Thu each week, in a fast-paced, high-performance environment.

You will own growth within an existing 250–1,000 employee book, pursue cross-sell and upsell, build pipeline, lead discovery and demos, and partner with Customer Success to protect renewals.

Qualifications

• 3+ years of quota-carrying, full-cycle B2B SaaS sales experience.
• Proven ability to grow existing accounts and cross-sell.
• Strong communication, discovery and presentation skills.

Responsibilities

• Own account growth and quota attainment through cross-sell and upsell.
• Create pipeline via proactive outreach across multi-touch sales cycles.
• Engage customers and build account plans aligning needs with NAVEX solutions.
• Lead discovery and tailored demonstrations to show value.
• Support retention by addressing risks with Customer Success and Support.
• Use feedback to sharpen positioning and advance deals.
• Maintain pipeline and forecasts with CRM hygiene.

Skills

Quota-carrying sales

SaaS experience

CRM tools (Salesforce)

Sales engagement tools (Outreach)

Sales Navigator

Communication & presentation

AI readiness

Tools

Salesforce

Outreach

Sales Navigator

Job description

At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact.

Our high-performance culture is driven by our values. We move with speed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.

NAVEX provides integrated risk and compliance management software that helps companies protect their people, reputation and bottom line. We’re looking for a driven, customer-focused Account Executive to deepen relationships and help existing customers get more value from NAVEX.

As an SMB Account Executive, you’ll grow and retain an existing book of accounts with 250–1,000 employees. You’ll build trusted relationships, understand evolving business needs, and identify cross-sell and upsell opportunities across NAVEX’s solutions.

Success takes proactive engagement, strong business acumen and disciplined follow-through. This is a role for a competitive self-starter with a hunger to win who knows how to create momentum, is innately curious, and stays focused on the opportunities most likely to convert. You’ll bring discipline to every stage of the sale while adapting quickly to customer insight and feedback.

You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. You will be working with colleagues in our local hub on Tuesday, Wednesday and Thursday each week. Join us and help shape what’s next!

What you’ll get:

• Meaningful Purpose. Your work helps organizations operate with integrity and protect their people—at a scale few companies can match.
• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

What you’ll do:

• Own account growth and your quota attainment through cross-sell and upsell within your existing book of business and competing to win
• Create pipeline through proactive outreach, nurture prospects and sustain momentum across multi-touch sales cycles
• Proactively engage and build trusted customer relationships and account plans that connect evolving needs to additional NAVEX solutions
• Lead purposeful discovery and tailored demonstrations that uncover business challenges, buying priorities and show how customers can gain more value from NAVEX
• Support customer retention by identifying risks early and partnering with Customer Success, Support and other teams to resolve concerns
• Demonstrate resilience by using customer feedback and insight to sharpen positioning, adapt your approach, and advance deals
• Maintain strong pipeline coverage, clear next steps, and accurate forecasts through disciplined execution and CRM hygiene

What you’ll bring:

• 3+ years of quota-carrying, full-cycle B2B sales experience; SaaS experience preferred but not required
• A track record of meeting or exceeding quota by growing existing accounts and building lasting customer relationships; a high-volume, transactional sales environment will support your success
• Competitive drive, hunger to win and a self-starter mindset—you create opportunities, take ownership, and stay focused on winning
• A customer-focused, proactive and relationship-driven approach with accountability for customer and commercial outcomes
• Experience using CRM tools (Salesforce) and sales engagement platforms (Outreach, Sales Navigator)
• Strong sales and business acumen, with the ability to identify customer needs, prioritize opportunities and earn additional business
• Excellent communication, discovery and presentation skills, with the ability to influence decisionmakers and build trust
• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
• Fuel performance and outcomes. Leverage your job competencies and champion NAVEX’s core values

Our side of the deal:

• We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way.
• On-Target Earnings of $135,000 per year. The starting pay for this role is $72,000 annually, which is paid hourly and the target variable pay for this role is $63,000. *Target variable pay is based on individual achievement factors and is not guaranteed. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.