Account Executive - SAP Next Gen - Academy for Customer Success - Boston (Hybrid)

SAP; Burlington (MA); On-site; USD 91,600 - 205,700; Full time

Job summary

SAP is seeking an Account Executive for the SAP Academy for Customer Success in Boston. The role is hybrid and focuses on learning the ropes through a structured 10‑month program with exposure to sales, customer success, and strategic initiatives.

You will develop expertise across SAP modules, manage customer relationships, and contribute to renewal and expansion opportunities within a defined territory.

Qualifications

• 2–3 years of quota‑carrying sales experience in a technology company or related exposure to business processes.
• Experience generating opportunities, qualifying leads, and managing sales pipelines within a defined territory.
• Strong learning agility, self‑direction, and ability to self‑teach to deliver results.

Responsibilities

• Complete a 10‑month learn‑apply program with classroom and field phases alongside the sales team.
• Immerse yourself in digital transformation, global intelligence, and strategy/tools/process.
• Learn to drive value across the customer lifecycle through solution adoption and renewals.
• Receive onboarding with mentorship from a Senior Account Executive and work with customers.

Skills

Quota carrying sales

Opportunity generation

Sales pipeline management

Customer relationship

Learning agility

AI fundamentals

Business acumen

English proficiency

Self-motivation

Problem solving

Job description

Account Executive - SAP Academy for Customer Success – Boston (Hybrid)

What You’ll Do

• Successfully complete a 10‑month learn‑apply program, including classroom and field phases with your sales team, which enhances your support in the role and is a critical customer‑facing function within our Customer Success Board Area.
• Immerse yourself in experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
• Receive local market onboarding with on‑the‑job training and mentorship by a Senior Account Executive. You will work both behind the scenes and directly with customers.

SSE Focus Areas

• SAP Finance & Spend Management (F&S) – Knowledge in accounting, procurement, and supplier management.
• SAP SuccessFactors (Human Capital Management – HCM) – Knowledge of core HR, payroll, talent management, employee experience, HR analytics, workforce planning, and sales performance.
• SAP Supply Chain Management (SCM) – Knowledge of SCM, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.
• SAP Customer Experience (CX) – Knowledge of e‑commerce, sales, customer service, and marketing processes.
• SAP Business Transformation Management (BTM) – Knowledge of business process management/automation applications.
• SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) – Knowledge of database and data management, analytics, application development and integration, intelligent technologies, AI, and integration, application, data, infrastructure, and security domains.

What You Bring

• 2–3 years of professional experience in a quota‑carrying sales environment in a technology company, or substantive exposure to business processes.
• Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a track record of building customer relationships and articulating value propositions.
• A cooperative, productive approach to internal and external relationships.
• Strong learning agility, self‑direction, and ability to self‑teach to deliver results.
• Understanding of AI fundamentals, applications, and ethics.
• Strong business acumen and knowledge of business processes or industries.
• Proficiency in English.
• Self‑propelled curiosity and resilience for learning in a fast‑paced environment.
• Strong project management, problem‑solving, and creative thinking skills.
• Emotional intelligence and cultural awareness that foster inclusive teamwork.
• Commitment to self‑discipline and self‑care.

Compensation and Benefits

Annualized compensation range: $91,600 – $205,700 (incl. base salary and variable incentive target). Benefits are aligned with SAP North America Benefits.

Mandatory Mandates

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