Account Executive (Remote)

performance.io; United States; Remote; USD 52,000 - 76,000; Full time

Job summary

performance.io Inc. in the United States is seeking an Account Executive for the US market. This entry‑level role (1–2 years) supports senior account leads in delivering top client service for pharma and healthcare clients.

You’ll be a key contact for day‑to‑day communication and help keep accounts organized and running smoothly. You’ll assist in coordinating with SEO/GEO, performance, and content teams, while gaining hands‑on experience managing agency–client relationships and growing into more

Qualifications

• 1–2 years project management experience, ideally with pharma/healthcare clients.
• Strong written and verbal communication skills.
• Highly organized with strong attention to detail.
• Experience with CRM tools (HubSpot, Salesforce) is a plus.
• Bachelor's degree preferred or equivalent practical experience.

Responsibilities

• Collaborate with agency colleagues to devise online performance programs.
• Brief specialists across SEO/GEO, performance, and content divisions and assist with end-to-end programs.
• Maintain regular client contact and liaise between client and PIO team.
• Undertake administrative tasks as needed and assist in documentation.
• Support Senior Account Managers in growing existing client accounts.
• Maintain CRM records and prepare status reports for teams.

Skills

Written communication

Verbal communication

Organization

Attention to detail

Education

Bachelor's degree or equivalent

Tools

HubSpot

Salesforce

Job description

Account Executive, US

Location: Remote (United States)

Department: US Client Services Team

About the role

We're looking for an Account Executive with 1–2 years of experience to join our growing accounts team. This is an entry-level role designed to support our senior account leads in delivering excellent service to our pharma and healthcare clients. You'll be a key point of contact for day-to-day client communication, help keep accounts organized and running smoothly, and gain hands‑on experience managing agency‑client relationships.

This role is a great fit for someone early in their agency career who's driven, focused in healthcare, detail‑oriented, communicates well, and wants to grow into a more senior client‑facing role over time.

Responsibilities will include:

• Working with agency colleagues to devise online performance programs that meet the client's brief and budget
• Working with the Account Manager to brief PIO specialists across SEO/GEO, performance, and content divisions and assist with the formulation of end to end online performance marketing programs
• Support Account Manager to liaise with, and act as the link between, the client and the PIO team by maintaining regular contact with both
• Undertake administrative tasks as needed
• Support Senior Account Managers in managing and growing existing client accounts
• Maintain accurate and up-to-date records in the CRM (contacts, activity logs, deal/account status)
• Prepare status reports, recaps, and internal updates for account teams and leadership
• Assist in drafting and formatting client‑facing materials, including proposals, SOWs, and presentations
• Help coordinate timelines, deliverables, and internal handoffs between clients and internal teams (creative, strategy, project management, etc.)
• Join client calls and meetings to take notes, track action items, and follow up as needed
• Flag risks, blockers, or client concerns to senior account staff proactively
• Continuously learn account management best practices and agency processes

Requirements / experience:

• 1-2 years project management experience is essential, and ideally working with pharmaceutical / healthcare clients
• Strong written and verbal communication skills
• Highly organized with strong attention to detail
• Comfortable managing multiple tasks and priorities in a fast‑paced, remote environment
• Experience with CRM tools (e.g., HubSpot, Salesforce) is a plus
• Proactive, coachable, and eager to learn from senior team members
• Bachelor's degree preferred, or equivalent practical experience

About the Company

About performance.io Inc.

performance-io is a fast-growing agency specializing in healthcare where we are rapidly transforming the pharma and biotech landscape, giving you the platform to make a real impact on people’s lives. With the industry's number one online performance benchmarking solution and its proprietary SEO/GEO and SEO/GEO content solutions, PIO is ensuring its clients (16 of top 20 pharma) win the organic search landscape, page one real estate on Google and visibility across AI search platforms/features.