Account Executive - Print

Lahlouh, Inc; Burlingame (CA); Hybrid; USD 60,000 - 200,000; Full time

Job summary

Lahlouh, Inc, located in Burlingame, California, is looking for an experienced Account Executive to drive business development and maintain client relationships. The ideal candidate will have at least 5 years of commission-based selling experience in the commercial print industry.

The role involves identifying new prospects, managing accounts, and delivering engaging sales presentations. A college degree is preferred, and proficiency in Microsoft Office is essential. This position offers a competitive salary ranging from $60,000 to $200,000 annually, based on performance, with remote work flexibility available.

Qualifications

• 5+ years of commission-based selling experience in commercial print industry.
• Proficient in Microsoft Office applications.
• Strong verbal and written communication skills.

Responsibilities

• Identify new business opportunities and maintain existing clients.
• Create and deliver sales presentations.
• Review and calculate pricing estimates for clients.
• Manage sales administrative tasks efficiently.

Skills

New business development skills

Account management skills

Technical understanding of graphic design

Knowledge of commercial print workflow

Education

College degree preferred (BA/BS)

Tools

Microsoft Office Suite

Job description

Lahlouh’s business model is built on solving end-to-end supply chain problems not simply processing transactional print orders. Lahlouh is a partner who focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving industries.

Lahlouh's mission is to provide the highest quality, most cost-effective business communications solutions available.

Core capabilities

• Sheet‑fed offset print
• Fulfillment / distribution logistics
• Dynamic digital & large format print
• Packaging design & print
• Mailing
• Marketing promotions
• Bindery & finishing
• Promotions (Advertising Specialties)
• Online (e-commerce) solutions
• Workflow automation solutions

Position

Account Executive

Reports to

Director of Sales and Marketing

FLSA Status

Exempt

Department

Sales

Location / Shift

Lahlouh, Inc. (Burlingame, California or Monroe, Ohio) / Day–Position can work remotely

Job Overview

Identify new business opportunities, customers and markets based on Lahlouh’s ideal client profile. Qualify new prospects, cultivate new clients, and maintain existing clients. The Account Executive is responsible for strategic and transactional selling and account management.

Experience Required

• Knowledge of all aspects of the end-to-end commercial print workflow (concepting to distribution)
• Technical understanding of graphic design, prepress, offset printing, digital printing, bindery, finishing, mailing, assembly, and fulfillment/warehousing services
• New business development skills: qualifying, cold calling, networking, referral selling, etc
• Account management skills: opening, discovery, objection handling, pricing, closing, problem-solving, etc

Job Responsibilities

• Create and deliver sales presentations
• Provide plant tours
• Review print estimates and calculate pricing: must understand budgeted hourly rates, equipment standards, job specifications, mark‑up calculations, value add calculations, etc
• Review estimates, prepare quote letters, calculate pricing and deliver/review proposals with clients.
• Coordinate appropriate pre‑production meetings for large or nonstandard projects
• Ensure accurate and complete job specifications are obtained from Customer and relayed to Project Manager.
• Participate in brainstorming ideas and reviewing job dates with scheduling when jobs have critical deadline requirements or processes that require extra time.
• Review digital files, preflight reports, and proofs prior to sending to customer
• Coordinate delivery of proofs, samples, proposals, etc. to customer and follow up on their return
• Follow procedures and maintain compliance with industry-standard requirements (ISO, FSC, SOC‑2, etc.)
• Conduct press checks, bindery checks, audits, etc. with or without customer.
• Work with manufacturing personnel to answer questions, offer guidance, troubleshoot problems, etc
• Oversee large Requests for Information (RFIs) and Requests for Proposals (RFPs)
• Manage sales administrative tasks: process expense reports, facilitate credit applications for clients, review contracts, provide sales forecasts, address outstanding invoices, etc

General Requirements

• Previous commission‑based selling experience required, in commercial print industry (5 years minimum)
• College degree preferred (BA/BS) or extensive industry experience required
• Computer proficiency with all Microsoft Outlook programs (PowerPoint, Word, Excel, etc.)
• Above average verbal and written communication skills
• Personal car required for job; must be willing to travel, as needed, to support clients and be onsite at manufacturing plants, when needed
• Client entertainment required (meals, work travel, events, etc.)

Salary

$60,000-$200,000 annually (100% commission after first year guarantee, commissions average 7-9%)