Account Executive (P2) - Grand Rapids, MI

DHL Express; Grand Rapids (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Car Allowance

Company Gas Card

Bonus/Incentive Programs

401K with company match

Tuition Reimbursement

Paid Time Off

Employee Discount Program

Employee Assistance & Work Life

Training opportunities

Job summary

DHL Express in Grand Rapids is seeking an Account Executive to drive new business and strengthen client relationships. You will design tailored presentations, pursue opportunities, and collaborate with sales and operations to grow revenue.

Ideal candidates have a BA/BS degree and 3+ years of B2B sales, with strong negotiation and bilingual abilities (Spanish/English). The role offers competitive pay, car allowance, 401K and comprehensive benefits.

Qualifications

• BA/BS degree required.
• 3+ years of B2B sales experience, preferably services.
• Strong negotiation and written/verbal communication skills.
• Bi-lingual (Spanish/English) a plus.
• Experience with CRM systems and Excel is preferred.

Responsibilities

• Uncover opportunities for new business within assigned territory by cultivating leads and applying your networks
• Design customized presentations to showcase DHL services to decision makers and close new business
• Build revenue streams with current customers and evaluate opportunities to increase the relationship through: face to face visits, problem solving and administrative follow-up
• Leverage you knowledge of the DHL Network as a Certified International Specialist Master to help businesses improve their relationships with customers
• Ensure high post-sale satisfaction and positive long‑term relationships
• Collaborate with Sales and Operations teams to improve sales and revenue growth within territory

Skills

BA/BS Degree

B2B sales experience

Negotiation skills

Communication skills

Bilingual (Spanish/English)

Education

BA/BS Degree

Job description

What makes DHL great?

Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace™ by Great Place to Work and Fortune Magazine DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Note: We welcome applications from candidates at all stages of their professional journey. Whether you are early in your career or have extensive experience, we encourage you to apply. We are committed to considering a broad range of qualifications and backgrounds, and we value the unique perspectives everyone can bring to the role! While this role is posted at an Account Executive Sales level, the final level and grade assignment will be determined based on the selected candidate’s qualifications and experience.

Start YOUR career with DHL today…

Do you have a record of Sales Success and Achievement? Do you consider yourself an Outgoing Hunter? Are you self-motivated? Are you Competitive by Nature? THEN you might be exactly what DHL needs on the team.

Key Responsibilities:

• Uncover opportunities for new business within assigned territory by cultivating leads and applying your networks
• Design customized presentations to showcase DHL services to decision makers and close new business
• Build revenue streams with current customers and evaluate opportunities to increase the relationship through: face to face visits, problem solving and administrative follow-up
• Leverage you knowledge of the DHL Network as a Certified International Specialist Master to help businesses improve their relationships with customers
• Ensure high post-sale satisfaction and positive long‑term relationships
• Collaborate with Sales and Operations teams to improve sales and revenue growth within territory

Skills & Qualifications:

• Typically requires BA/BS Degree
• 3 plus years of successful and documented B2B sales experience (selling services vs. product is preferred)
• Strong negotiation and communication skills (verbal and written)
• Bi‑lingual (Spanish/English) a plus
• Computer proficiency in Microsoft Excel (additional experience with a CRM system is preferred)
• Transportation industry, service solution sales, or international sales experience highly preferred
• Candidates may be asked to complete a work sample, presentation or skills assessment as part of the selection process.

Employee Benefits & Incentives

• Competitive Pay
• Car Allowance
• Company Gas Card
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• myShares - Voluntary plan to buy discounted company shares
• Medical, Dental, Vision, well‑being programs
• Tuition Reimbursement
• Generous Paid Time Off
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.