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UserVoice is seeking an Account Executive for the Mid-Market & Enterprise segment. You will source your own pipeline, conduct discovery, deliver consultative demos, and shepherd opportunities from initial contact to signed contracts.
This role fits self-driven individuals who thrive on accountability and revenue impact within a small team. Remote (US) and full-time, you’ll partner with marketing to craft campaigns, and you’ll be measured on pipeline and quota attainment through a transparent
Remote (US) · Full-time
UserVoice is a Customer Intelligence platform. We help customer-focused companies pull feedback from every touchpoint into one reliable source of insight.
What it does: AI organizes unstructured customer conversations, surfaces emerging themes, and ties them to account value and revenue impact.
Who uses it: executive, product, customer success, and revenue teams at mid-market and enterprise companies.
Why it matters: it turns thousands of scattered conversations into clear priorities, a roadmap people agree on, and decisions backed by evidence.
This is a full-cycle, new-business role, and you'll source most of your own pipeline. There's no large SDR team or long list of inbound leads waiting for you. You'll build your own book from day one, then take those deals from first conversation to signed contract.
It suits someone who gets energy from prospecting, likes being accountable for a number, and wants their results to show on a small team.
Build pipeline from scratch
Research target accounts, run multi-channel outbound (email, phone, LinkedIn, events), and book qualified meetings
Work with marketing on campaigns, sequences, and messaging that turn interest into conversations
Run the full sales cycle
Lead discovery calls that get to the real business problem
Give consultative demos tailored to each buyer's role and priorities
Bring multiple stakeholders along, up to executive decision-makers
Negotiate and close
Own your number
Keep the CRM accurate and your forecast honest
Report on activity, pipeline, and results every week
Make the go-to-market better
Pass what you hear from the field back to product, marketing, and leadership
Help shape the playbook as we grow
First 30 days: learn the product and market, start outbound, and book your first meetings
First 90 days: a healthy self-sourced pipeline and your first deals moving toward close
Ongoing: steady pipeline creation and closed revenue against quota
2-5 years of quota-carrying B2B SaaS sales experience, including closing deals yourself
A track record of building your own pipeline through outbound prospecting, not only working inbound leads
Experience selling to mid-market or enterprise buyers, with longer cycles and several stakeholders
Strong discovery and consultative selling skills
Clear, confident writing, presenting, and negotiating
Self-direction and organization in a remote setting
Comfort with a CRM (HubSpot a plus) and modern prospecting tools
Bonus: experience selling to product, CX, or customer success leaders, or familiarity with feedback or customer intelligence tools
Uncapped commission: your earnings rise with the pipeline you build and the deals you close
Visible impact: on a small team, your results directly shape company growth
A product with momentum: AI-driven customer intelligence is a category buyers are actively looking for
Room to grow: strong performers help write the playbook, and their responsibilities grow with them