Account Executive I

Holman; Mount Laurel Township (NJ); Hybrid; CAD 66,000 - 95,000; Full time

Job summary

Holman, a global automotive leader, is seeking an Account Manager/Fleet Leasing specialist in Canada. This hybrid role partners with clients, drives retention, and collaborates with internal teams to own client accounts.

The candidate will analyze KPIs, prepare reports, and identify cost-saving opportunities while managing multiple priorities in a dynamic environment. Ideal candidates have a university degree or diploma and 3–5 years in account management or fleet leasing, with strong MS Office

Qualifications

• University degree or post-secondary diploma is required.
• 3–5 years experience in account management or fleet leasing (heavy truck, commercial vehicle, or automotive).
• Superior customer service skills with focus on client needs and relationships.
• Excellent organizational skills and ability to manage multiple priorities with attention to detail.

Responsibilities

• Serve as single point of contact and partner with internal and external clients to deliver exceptional service.
• Advocate for customers and maintain relationships with assigned client base to support retention.
• Collaborate with account management and internal teams to own the account and responsibilities.
• Effectively manage all aspects of the role in a dynamic, fast-paced environment.
• Monitor client KPI trends and deliver custom reporting and SPRs.
• Identify cost-saving opportunities and provide lifecycle cost analyses.
• Manage action items, projects, and strategic initiatives from start to finish.

Skills

Customer service oriented

Organizational skills

Relationship management

Multi-tasking

Education

University degree or post-secondary diploma

Tools

MS Office

Job description

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right.

What will you do?

• Work as a single point of contact and partner with internal and external clients to provide exceptional customer service and act as a resource for all client inquiries.
• Act as a customer advocate who is readily available to customers to address needs. Develop and maintain relationships with assigned client base and remains focused on client retention.
• Work closely with account management team and all internal departments to maintain ownership of account and associated responsibilities.
• Manage all aspects of the job effectively in a dynamic and fast paced environment.
• Monitor and trend client KPI’s and alert and facilitate custom client reporting. Develop and deliver Strategic Partnership Reviews (SPR).
• Make recommendations for best in class practices, identifies cost savings opportunities, and provide analysis, inclusive of Lifecycle Cost Analyses.
• Manage action item lists, ongoing projects, and strategic initiatives from receipt through completion.

What are we looking for?

• University degree or post-secondary diploma
• Proficient in MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, etc.)
• 3-5 years experience in account management or fleet leasing (heavy truck, commercial vehicle, or automotive).
• Superior customer service skills required, including focus on customer needs and customer relationship management.
• Must have excellent organizational skills, ability to manage multiple priorities and focus on attention to detail.
• Ability to travel as needed

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Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $66,320.00 - $94,510.00 CAD annually for full time employees. The annual compensation range is comprised of base pay earnings.

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

Holman is a proud equal opportunities employer and we are committed to creating a welcoming, inclusive and barrier-free workplace. We are committed to providing accommodations to all applicants throughout the interview process, upon request, in all aspects of the selection process. We employ artificial intelligence (AI) technology as part of our recruitment process to enhance efficiency and objectivity.