Account Executive, Corrections

Axon; Charlotte (NC); Remote; USD 73,000 - 110,000; Full time

Job summary

Axon is seeking an Account Executive to enhance our efforts in protecting life by selling our innovative products and services to state Departments of Corrections. The successful candidate will manage key client relationships, develop strategies for revenue growth, and emphasize customer satisfaction while working in a dynamic, values-driven environment.

Benefits

Competitive salary and 401K with employer match

Uncapped commissions

Discretionary PTO

Autonomy in your role

Supportive parental leave policy

Award-winning office environment

Qualifications

• 3+ years of successful customer-facing sales experience managing complex processes.
• Experience in Corrections or Public Safety Markets preferred.
• Strong ability to articulate complex solution offerings.

Responsibilities

• Manage revenue and market share at designated agencies.
• Develop client relationships to drive revenue growth.
• Support execution of strategy at the account level.

Skills

Customer relationship management

Sales experience

Data management

Communication

Cloud technology understanding

Tools

Salesforce

Job description

Charlotte, North Carolina, United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Location: We ask that you live near a major airport and willing to travel 50%+ but this role can be based anywhere in the United States.

Your Impact:

Axon Account Executives are responsible for selling Axon products and services to state Departments of Corrections and Community Supervision. This is a quota carrying, external field position. Ability to articulate complex solutions, build and maintain senior level relationships, navigate across customer agencies / units, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training.

At Axon, our goal is to make each individual feel valued for his or her contributions to the company’s mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.

Your Day to Day:

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axon’s strategic objectives
• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
• Support execution of strategy at the account level
• Work with and bring in experts/specialists where required
• Oversee all account activities
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• May provide customer product training as necessary
• Own account relationship and drive overall customer satisfaction for assigned accounts

Basic Qualifications:

• 3+ years of demonstrated successful customer facing sales experience managing complex processes
• 2+ years managing a book of business of mid-sized / enterprise level customers or consultative sales experience
• Experience selling into the Corrections or Public Safety Markets preferred
• Data management experience using Salesforce (preferred) or similar CRM
• Understanding of Cloud technology
• Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
• Able to travel ~50% (2-3 days a week on the road) including possible overnight travel

Preferred Qualifications:

• 2+ years experience selling SaaS technologies
• Startup experience & some vertical experience
• Law Enforcement / Public Safety experience
• Able to clearly and directly articulate complex solution offerings
• Team Player: collaborate with various team members regularly
• Ready to own & drive the territory

Compensation and Benefits:

• Competitive salary and 401K with employer match
• Uncapped commissions
• Discretionary PTO
• Autonomy in your role
• A supportive parental leave policy
• An award-winning office/working environment
• Ride along with real police officers in real life situations, see them use technology, get inspired
• And more...

The Pay: The compensation for this role is made up of an uncapped commissions and a starting base pay between USD 73100 in the lowest geographic market and USD 110,000.00 in the highest geographic market. On average, the national commissions target for this role is USD 140,000.00. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs, and geographic market demands and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please [e-mail] . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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