Account Executive (Consumer Loan Officer)

Community Choice Credit Union; Des Moines (IA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Generous 401K matching

Flexible time off

Job summary

A financial services provider is seeking a motivated Account Executive to join their team in Iowa. In this full-time role, you will promote and sell financial products, assess member needs, and foster strong connections through exceptional customer service. The ideal candidate should have 1-2 years of sales experience, a high school diploma, and a proven ability to exceed targets. Join a unique culture that values creativity and offers growth opportunities.

Qualifications

• 1-2 years of sales or related customer-facing experience.
• Experience working in a commission-based role and meeting performance targets.
• Ability to rise to challenges and deliver impactful results.
• High school diploma or GED required.

Responsibilities

• Promote and sell a variety of financial products and services.
• Assess member needs and provide financial education.
• Foster strong connections with members through personalized service.
• Deliver unforgettable member experiences while addressing challenges.

Skills

Sales & Cross-Selling

Customer Service Excellence

Interpersonal Skills

Financial education

Education

High school education or GED

Job description

Are you a highly motivated, results‑driven hustler?

Community Choice is looking for someone who thrives in competitive environments, consistently exceeds goals and is committed to excellence to be our next Account Executive. In this results‑driven role, you’ll be responsible for delivering UNexpectedly delightful experiences to our members while ensuring their financial needs are met.

full-time role is fully on‑site in Iowa, Monday through Friday from 8:45 AM to 5 PM with a Saturday rotation of 8:45 AM to 12:15 PM.

What You’ll Do:

• Sales & Cross‑Selling: Leverage your determination and focus to promote and sell a variety of financial products and services. Identify cross‑selling opportunities, customize solutions to meet the members’ needs and consistently exceed sales targets.
• Financial Education & Consultation: Use your enthusiasm and people skills to assess member needs to understand their unique financial goals, challenges and priorities. Offer guidance and recommendations on how the credit union’s products can help meet their needs, providing educational resources on budgeting, financial literacy and other relevant topics. Help empower our members to make informed decisions.
• Member Relationship Management: Foster strong connections with new and existing members by understanding their needs and providing memorable, personalized service. A goal‑oriented mindset is key in helping our members achieve their financial aspirations.
• Customer Service Excellence: Use your strong communication and problem‑solving skills to deliver UNforgettable member experiences. Address challenges with a solution‑focused approach while maintaining a positive, patient and professional demeanor.

Who We’re Seeking:

• Proven Track Record: You excel in competitive and goal‑driven environments, whether in sales, business or other high‑performance fields. Your ability to rise to challenges and deliver impactful results sets you apart.
• Quick Learner & Strong Interpersonal Skills: To you, every day is an opportunity for growth and continuous improvement. You can quickly absorb new information and use that knowledge to support others. Bonus points if you’ve mastered the basics of financial product knowledge.
• 1-2 years of sales or related customer‑facing experience, including experience working in a commission‑based role and meeting performance targets.
• A high school education or GED.

Why You’ll Love It Here:

• UNconventional Culture: At Community Choice, we UNbank. UNbanking is a personality, an energy, a whatever‑it‑takes mentality to exceed our members’ expectations. Being a financial institution and a credit union is what we are, not who we are. Our in‑office work environment values creativity and collaboration.
• Growth Opportunities: We offer a career path where your hard work will be recognized and rewarded.
• Comprehensive Benefits Package: Competitive hourly pay, health benefits, generous 401K matching program, maternity and parental leave, flexible time off and more.