Account Executive - Commercial Lines

Arthur J. Gallagher & Co.; McLean (VA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative culture

Global reach with local impact

Job summary

Arthur J. Gallagher & Co. in McLean, VA is seeking an experienced Client Service Executive to oversee a significant book of business within our Commercial team.

You will collaborate with clients and colleagues to deliver tailored insurance solutions, mentor a team, and drive business growth. In this executive role, you will lead renewals, identify growth opportunities, maintain strong relationships with clients and carrier partners, and ensure service excellence across Gallagher's digital tools

Qualifications

• Bachelor's degree required with 3+ years related experience; or high school diploma with 8+ years experience.
• License required for this role; professional designations preferred (CPCU/CIC/ARM).
• Strong sales ability and excellent verbal and written communication.

Responsibilities

• Oversee a significant book of business and drive growth.
• Mentor and develop team members through coaching and feedback.
• Lead renewals and coordinate with Producers on client strategies.
• Cultivate strong relationships with clients and carrier partners.
• Deliver tailored insurance solutions and risk management guidance.
• Ensure regulatory compliance and high service standards.
• Leverage digital tools to enhance client service.

Skills

Sales

Communication

Client relations

Education

Bachelor's degree

High School Diploma

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

At Gallagher,we'relooking for an experienced Client Service Executive to join our Commercial team. In this Executive level role,you'lloversee a significant book of business, collaborate with clients and colleagues, and deliver tailored insurance solutions.You'll play a key role in building strong relationships, mentoring team members, and driving business growth. This is your opportunity to lead with impact and shape the future of client service at Gallagher.

You'lltake on a leadership role in managing a high-value book of business while mentoring your team and ensuring exceptional service delivery. From guiding renewals toidentifyinggrowth opportunities,you'llhelp clients navigate their risks and achieve their goals.

How you'll make an impact

• Manage and service a complex book of business exceeding $1M in annual revenue, driving exceptional client satisfaction, retention, and long-term account growth.
• Partner closely with Producers to develop proactive, customized strategies for clients while leading and coordinating the renewal process from start to finish.
• Retain existing business while identifying opportunities to expand relationships through additional services, solutions, and lines of coverage.
• Cultivate strong, trusted relationships with clients and carrier partners, serving as a strategic advisor and fostering long-term partnerships.
• Lead consultative discussions to help clients address evolving risk management challenges, delivering innovative solutions and strategic guidance.
• Mentor and develop team members through effective delegation, coaching, constructive feedback, and ongoing professional development opportunities.
• Conduct regular audits and quality reviews to ensure regulatory compliance, operational excellence, and consistently high service standards.
• Oversee the accuracy, integrity, and maintenance of client and policy data within Gallagher's systems and platforms.
• Leverage Gallagher's technology and digital tools to enhance efficiency, streamline workflows, and deliver outstanding client service.
• Effectively manage multiple priorities in a fast-paced environment, ensuring timely execution and exceptional client outcomes.

About You

Required: Bachelor's degree and 3 years related experience OR High School Diploma/GED and 8 years related experience required. License required. Preferred: Professional designation such as Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC) or Associate in Risk Management (ARM) preferred. Excellent sales capabilities; outstanding verbal and written communication skills. Behaviors: Position requires excellent communication skills.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)