Account Executive, Commercial

Dialpad, Inc.; Austin (TX); Hybrid; USD 85,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Growth opportunities

Job summary

Dialpad is seeking a Commercial Account Executive in Austin to own the full sales cycle from lead to close. You’ll work with Sales Managers and Sales Engineers to convert prospects into Dialpad clients and help businesses solve complex communication challenges with Dialpad Talk, Contact Center, and Sell.

You’ll generate pipeline, align talks to client use cases, and participate in weekly 1:1s with your Manager.

Qualifications

• 1–2+ years of sales experience in a fast-paced environment.
• Experience with Salesforce, Outreach, Clari & Highspot.
• SaaS sales experience preferred.

Responsibilities

• Own the entire sales process from lead to close and build pipeline.
• Develop talk tracks tailored to client use cases and needs.
• Have weekly 1:1s with your Manager for coaching, deal reviews, and career planning.

Skills

Sales experience

SaaS sales

Tools

Salesforce

Outreach

Clari

Highspot

Job description

About Dialpad

Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Being a Dialer

At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

As a Commercial Account Executive, you’ll own the entire sales process from start to finish. You’ll work closely with Sales Managers and Sales Engineers to turn a small-business prospect into an active Dialpad client. In addition, you’ll help businesses solve complex communication problems felt by everyone around the world.

Dialpad’s Account Executive, Commercial will solve tangible client obstacles by redefining their understanding of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!

Dialpad’s Commercial Sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with Sales Engineers, Sales Managers, and their peers to constantly improve the efficiency and effectiveness of the entire sales process.

This in-office position reports to our Commercial Sales Manager.

What you’ll do

• Own the entire sales process, including working leads and generating pipeline.
• Build talk tracks to align with specific client use cases.
• Have weekly 1:1s with your Manager consisting of coaching, key deal reviews, forecasts, and career roadmap discussions.

Skills you’ll bring

• 1-2+ years of sales experience in an ever-changing environment.
• Experience with Salesforce, Outreach, Clari & Highspot.
• Preferred expertise in SaaS Sales.

Why Join Dialpad

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee’s impact
• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work , ensures that every employee feels valued and empowered to contribute to our collective success.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.