Account Executive (Client Services)

GainRep; New York (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health plans and benefits

401(k) matching

Life insurance

Tuition reimbursement

Work from Anywhere (3 weeks)

Job summary

GainRep Account Executive role manages project execution across live, digital, and print work for pharmaceutical clients. You will build client understanding, coordinate with internal teams, and lead status reviews to ensure timely, compliant delivery.

The position requires 1+ year in medical education or pharma communications, strong attention to detail, cross-functional collaboration, and the ability to adapt to changing priorities. Travel onsite as needed.

Qualifications

• Bachelor's degree or equivalent work experience required.
• 1+ year, but ideally 4+ years of relevant medical education/communications agency experience.
• Strong attention to detail, organizational skills, verbal and written communication, and relationship building.
• Experience working with cross-functional teams.
• Positive attitude.
• Problem-solving skills.
• Ability to work well under pressure and adapt to ever-changing scenarios and shifting priorities.

Responsibilities

• Maintains consistency in project execution while understanding agency functions and capabilities.
• Builds understanding of the client, brand/disease state, and objectives.
• Manages external status agendas and recaps, ad hoc research and metrics reporting.
• Liaises with clients for review, feedback and approval of work product, participates in status calls and leads MLR submissions.
• Travels onsite to support effective meetings.
• Creates purchase orders and tracks goods received.
• Stays up-to-date on client compliance procedures (medical, legal and regulatory).
• Manages reconciliation of program expenses upon completion.
• Builds familiarity with agency offerings and basic tool functionality.
• Contributes insights in meetings and builds client partnerships.
• Works effectively with visibility in meetings.
• Assumes ownership of projects and prioritizes delegated assignments to protect timelines.
• Maintains full information on current project status.
• Performs other duties as needed.

Skills

Bachelor's degree or equivalent

Attention to detail

Organizational skills

Verbal and written communication

Relationship building

Cross-functional collaboration

Problem-solving

Ability to work under pressure

Education

Bachelor’s degree or equivalent work experience

Job description

Account Executive

Job Overview

The Account Executive (AE) is responsible to ensure all project execution related tasks related to the management of various projects (live, digital, and print) are appropriately and proactively managed.

Responsibilities

• Maintains consistency in project execution while demonstrating understanding of the agency functions and capabilities
• Build an understanding of the client, brand/disease state, and objectives
• Manages external status agendas and recaps, ad hoc research and metrics reporting
• Liaise with clients for review, feedback and approval of work product, participates in internal and client status calls and leads MLR submissions
• Travels onsite as support to ensure meetings are conducted effectively
• Creates purchase orders and tracks and reports goods received
• Stays up-to-date on assigned pharmaceutical client compliance procedures (medical, legal and regulatory review processes)
• Manages the reconciliation of all program expenses upon program completion
• Builds and maintains familiarity with tactical agency offerings and a basic understanding of the tactic's functionality
• Contributes to internal and external meetings with relevant insights, feedback, and probing questions and builds partnership with assigned clients
• Works effectively and efficiently with visibility in internal and client meetings
• Assumes ownership role of individual projects and workflow; accepts and prioritizes delegated assignments from senior account staff and proactively identifies internal and external needs that could put timeline in jeopardy
• Maintains full information on the current situation of the projects currently in progress
• Assumption of other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position and can add value

Qualifications

• Bachelor’s degree or equivalent work experience required
• Minimum of 1+ year, but ideally 4+ years of relevant medical education/communications agency experience
• Strong attention to detail, organizational skills, verbal and written communication, and relationship building
• Experience working with cross-functional teams
• Positive attitude
• Problem-solving skills
• Ability to work well under pressure and adapt to ever-changing scenarios and shifting priorities

What We Offer

• A competitive compensation package
• The salary range for this position is $60,000–$75,000. Compensation will be commensurate with experience, skill level, functional and/or industry knowledge, education level, certifications, as well as other qualifications.
• Paid annual vacation, holiday and sick time off
• Comprehensive health plans including medical, dental and vision
• Competitive 401(k) investment options and generous company matching program
• Life insurance
• Commuter benefits
• Employee referral awards
• Tuition reimbursement
• Training opportunities through industry-recognized programs
• A creative and passionate workplace and a fun, collaborative team environment
• Three Week “Work from Anywhere” benefit, to ensure work life balance

About PRI

As the US-based medical communications division of Haymarket Media, PRI develops highly customized products for our pharmaceutical clients. The overarching goal is to develop impactful programs that elevate disease awareness and build brand affinity through scientifically-rigorous integrated marketing solutions. Our matrix client teams work tirelessly to ensure that our client‑centric solutions take full advantage of our scientific and clinical knowledge, key opinion leader relationships, industry intelligence, marketing expertise, creative and digital innovation, advanced data analytics, exceptional program management, and expansive print/web/mobile distribution channels through our premier network of affiliated Haymarket Media medical brands.

About Haymarket

Haymarket has its heart and soul in publishing and media. Since the company was founded half a century ago, Haymarket has always prided itself on being a highly creative business, with an unrelenting focus on the quality of the products and the people. The philosophy has always been quite simple: only by having the highest quality individuals can you produce the highest quality products, combining the best in content, design, production and customer services. Globalization is opening up the world further and provides many opportunities for growth. Haymarket has offices around the world and many of the titles are now truly global brands. Haymarket serves a broad spread of business markets, from marketing to medicine to technology along with exhibitions and live events. Predicting the shape of the business in 3, 5, or 10 years is almost impossible; and the unpredictability is part of the appeal. Haymarket aims to be the perfect company to work with or for – we have the processes and attitude that ensure quality and consistency, and an entrepreneurial spirit that makes every day rewarding. As a Certified B Corporation, we’re proud to be part of a community of companies working together for change, and taking part in collective action to advocate for a shared goal of a global economy that benefits people and the planet.

An equal opportunity employer, Haymarket Media does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal, or local laws.

California Applicants may view Haymarket Media, Inc.'s Privacy Statement for California Residents here.