Account Executive, CEW

Axon; Chicago (IL); Hybrid; USD 73,125 - 117,000; Full time

Benefits offered by this job

Competitive salary and 401(k) with employer match

Discretionary paid time off

Paid parental leave

Medical, dental, vision plans

Fitness programs

Emotional & mental wellness support

Learning & development programs

Employee resource groups (ERGs)

Snacks in our offices

Job summary

Axon in Chicago, IL is seeking an Account Executive to sell TASER products to law enforcement agencies. This external field position requires substantial travel while managing client relationships and achieving revenue goals.

The ideal candidate will have 3+ years of SaaS sales experience and be capable of navigating complex sales processes. Attractive benefits include competitive salary, paid time off, and wellness support.

Qualifications

• Minimum of 3+ years of successful customer-facing Software (SaaS / Cloud) Sales Experience.
• Experience managing a book of business for at least 3 years.
• Ability to articulate complex product offerings to various audiences.

Responsibilities

• Manage and grow revenue at designated agencies to maximize customer satisfaction.
• Develop and maintain client relationships to drive revenue growth.
• Work with account teams to deliver stronger value propositions.

Skills

Customer-facing Software (SaaS / Cloud) Sales Experience

Managing a book of business

Solution or consultative sales experience

Data management experience using Salesforce or similar CRM

Understanding of virtualization and cloud

Ability to travel 70%+

Articulate complex solution offerings

Law enforcement / public safety experience

Team player

Job description

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Life at Axon is fast‑paced, challenging and meaningful. Here, you’ll take ownership and drive real change while growing as you work hard for a mission that matters.

Your Impact

Axon Account Executives are responsible for selling TASER products and services to medium to large law enforcement agencies. This is a quota‑carrying, external field position. Ability to articulate complex products, build and maintain senior‑level relationships, navigate across customer agencies and procurement processes, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and product training.

What You’ll Do

Location: Midwest (IL, IN, MI, OH, WI) – Travel up to 70% of the time

Reports to: Director T1200 CEW

Direct Reports:

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer’s satisfaction, know the customer’s business and workflows, develop proper contact network within accounts
• Support execution of strategy at the account level
• Work with and bring in experts/specialists where required
• Oversee and know all account activities for your major City/County/State accounts
• Track customer activity in internal systems to execute on account strategy and identify additional opportunities
• May provide customer product training as necessary
• Accountable for individual expense budget management
• Own account relationship and drive overall customer satisfaction for assigned accounts
• Responsible for forecasting, keeping management in touch with accounts in a timely fashion, gathering intelligence on competitor activity, and giving feedback to marketing

What You Bring

• Minimum of 3+ years of demonstrated successful customer‑facing Software (SaaS / Cloud) Sales Experience
• Minimum of 3+ years experience managing a book of business
• Solution or consultative sales experience working within complex sales processes
• Data management experience using Salesforce (preferred) or similar CRM
• Strong understanding of virtualization and cloud
• Able to travel 70%+ (3‑4 days a week on the road) including overnight travel
• Able to clearly and directly articulate complex solution offerings across technical and non‑technical audiences
• Startup experience and some vertical experience
• Law enforcement / public safety experience
• Team player: collaborate with various team members regularly
• Ready to own & drive the territory

Benefits that Benefit You

• Competitive salary and 401(k) with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, dental, vision plans
• Fitness programs
• Emotional & mental wellness support
• Learning & development programs
• Employee resource groups (ERGs)
• Snacks in our offices

Compensation

Base Pay Range: $73,125 USD – $117,000 USD

Equal Opportunity Statement

We are an equal‑opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances.