Account Executive / B2B Partnerships Manager

Jiffy.com; Miami (FL); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401(k) retirement plan

Annual wellness benefits

Choice of MacBook or PC laptop

Annual $200 website credit

Job summary

A dynamic tech-driven company in Miami is seeking a candidate to drive outbound campaigns and manage relationships with mid-market customers. The role requires a Bachelor's degree and at least 3 years of experience in building customer pipelines in the DTC e-commerce landscape. Responsibilities include providing tailored customer service, negotiating partnership agreements, and utilizing data analysis to enhance performance metrics. This position offers competitive compensation and comprehensive benefits, including medical coverage and retirement planning.

Qualifications

• Bachelor's degree.
• 3+ years of direct experience building pipelines and managing relationships with high volume SMB or Mid-Market accounts.
• Proven track record of scaling pipeline and surpassing set targets.
• Strong understanding of the DTC e-commerce industry and the customer types that make up that category.
• Exceptional communication and negotiation skills, especially with C-level executives.
• Ambitious self-starter that can devise a strategy and deliver results.
• Confident with data; able to analyze large datasets and identify performance signals.
• Experience with Apollo, Hunter, or other outbounding sales tools.
• Power user of Hubspot or similar CRMs.

Responsibilities

• Drive outbound campaigns that source net new mid-market customers.
• Provide white glove service to customers by building orders and growth plans.
• Be the point of contact for logistical or claims-related issues.
• Prioritize inbound opportunities to drive immediate revenue.
• Negotiate complex partnership agreements.
• Monitor and report on partnership performance metrics.
• Leverage AI for customer conversation insights.

Job description

Overview

We're Jiffy! We launched over a decade ago with a simple mission: use technology to combine an unparalleled level of customer service with the fastest delivery in the blank apparel, direct-to-film transfer, and custom apparel industry. We're more than a T-Shirt company; we're a support system for the creator economy, home hobbyist, the small business owner, and more. Today, we help millions of small businesses and customers build their vision from scratch!

Key Responsibilities

• Drive outbound campaigns that source net new mid-market customers to Jiffy's pipeline
• Serve as a white glove service to these customers: build orders for them, map out business growth plans, and help with connection to Jiffy design services
• Liaise with your book of business as a point of contact for any logistical or claims-related issues. Work cross-functionally with operations and customer service teams to resolve any of these issues for our top customers
• Prioritize inbound opportunities - the hottest leads to drive immediate revenue and profit impact. Depending on scale, craft together unique operational fulfillment solutions to close the deal
• Negotiate complex partnership agreements with larger promotional product distributors and ensure that all terms are met by both parties
• Monitor, analyze, and report on the performance of your partnerships - including the tracking of key metrics and performance indicators to identify areas of opportunity and areas for improvement
• Leverage AI to identify learnings from your conversations with customers. Identify product opportunities, areas of need, or offers that we should focus on as part of our roadmap

Requirements

Basic Qualifications

• Bachelor's degree
• 3+ years of direct experience building pipelines and managing relationships with high volume SMB or Mid-Market accounts
• Proven track record of scaling pipeline and surpassing set targets
• Strong understanding of the DTC e-commerce industry and the customer types that make up that category
• Exceptional communication and negotiation skills (experience engaging C-level executives a plus)
• An ambitious self starter that can take a vague overview, set firm strategy, and deliver results
• Confident living in the data - can work through large datasets, segment customer types, and identify signals that lead to stronger campaign performance
• Experience with Apollo, Hunter, or other outbounding sales tools
• Power user in Hubspot or similar CRMs

Preferred Qualifications

• Experience working in a rapid-scale startup selling CPG or DTC e-commerce product into B2B avenues
• Experience in the promotional product distributor category - with a core understanding of scaled enterprise relationships and the delivery of high quality products to match that standard

Benefits

What We Offer

The base compensation for this role is expected to range from $75,000 to $85,000 per year. Actual compensation will be based on a variety of factors, including skills, experience, qualifications, and overall fit for the role.

Total compensation may include base salary, commission, equity, and benefits. Final offers are tailored to each candidate and take into consideration their background and years of experience.

• Comprehensive Benefits: Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy
• Retirement Planning: 401(k)
• Wellness Support: Annual wellness benefits to help you stay healthy and balanced
• Tools for Success: Choice of MacBook or PC laptop, plus equipment for your home office setup
• Perks & Extras: Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with!
• Professional Development: Annual stipend to support your learning and career growth

EEO

Jiffy is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Jiffy considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Jiffy is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.