Account Executive

Jobtailor; Washington (District of Columbia); On-site; USD 55,000 - 90,000; Full time

Job summary

Flight Club is seeking a proactive sales professional to manage inbound leads and convert them into bookings. You will maintain an organized sales pipeline, upsell enhancements, and nurture long-term client relationships across events and hospitality sectors.

In this role you will utilize CRM systems and sales analytics tools to track performance, coordinate with clients on food/beverage, final guest counts, and payments, and aim for high conversion rates and referrals from satisfied customers.

Qualifications

• 2+ years of sales experience, preferably in events and hospitality.
• Passion for connecting with people and building relationships.
• Ability to establish trust and credibility with clients quickly.
• Strong organizational and time-management skills.
• Proficiency in using CRM systems and sales tools.
• Proficiency in or willingness to learn Triple Seat Software.
• Passion for Flight Club and our other State of Play Hospitality concepts.
• Exceptional presentation and communication skills.
• Attention to detail and the ability to prioritize.
• A strong problem-solving mindset to overcome sales obstacles.
• Up-to-date knowledge of industry trends.

Responsibilities

• Efficiently manage a substantial volume of inbound leads.
• Achieve high conversion rates for inbound leads.
• Maintain an organized sales pipeline effectively.
• Comfortably sell the Flight Club experience to businesses and social groups.
• Proactively upsell enhancements to existing customers.
• Cultivate and maintain strong client relationships, ensuring their needs are met.
• Oversee all aspects of contracted sales, including food/beverage, special requests, final guest counts, and payments.
• Conduct timely follow-up after each event to gather feedback and secure referrals and future bookings.
• Utilize CRM system and sales analytics tools proficiently to track leads and monitor sales performance.

Skills

Sales Experience

CRM Proficiency

Client Relationship Management

Organizational Skills

Presentation Skills

Tools

Triple Seat Software

Job description

Efficiently manage a substantial volume of inbound leads

Achieve high conversion rates for inbound leads

Maintain an organized sales pipeline effectively

Comfortably sell the Flight Club experience to businesses and social groups

Proactively upsell enhancements to existing customers

Cultivate and maintain strong client relationships, ensuring their needs are met

Oversee all aspects of contracted sales, including food/beverage, special requests, final guest counts, and payments

Conduct timely follow-up after each event to gather feedback and secure referrals and future bookings

Utilize CRM system and sales analytics tools proficiently to track leads and monitor sales performance

Requirements

• 2+ years of sales experience, preferably in events and/or hospitality.
• Passion for connecting with people and building relationships
• Ability to establish trust and credibility with clients quickly
• Strong organizational and time-management skills
• Proficiency in using CRM systems and sales tools
• Proficiency in or willingness to learn Triple Seat software
• Passion for Flight Club and our other State of Play Hospitality concepts
• Exceptional presentation and communication skills
• Attention to detail and the ability to prioritize
• A strong problem-solving mindset to overcome sales obstacles
• Up-to-date knowledge of industry trends
• Understanding of the market a plus
• Similar sales experience in entertainment, hospitality, or restaurants a plus.

Core Competencies

Demonstrates strong sales acumen with a focus on managing inbound leads, maintaining an organized sales pipeline, and cultivating client relationships. Proficient in CRM systems and sales analytics tools, with a passion for the hospitality industry and exceptional communication skills.

Highest-signal resume keywords

• Sales Experience
• CRM Proficiency
• Client Relationship Management
• Organizational Skills
• Presentation Skills

ATS Optimization Keywords

Hard Skills

• Sales Analytics
• Lead Management
• Upselling Techniques
• Event Coordination
• Problem-Solving

Soft Skills

• Relationship Building
• Time Management
• Attention to Detail
• Trust Establishment
• Communication

Industry Keywords

• Hospitality
• Events
• Entertainment
• Sales Pipeline
• Market Understanding

Tools & Technologies

• CRM Systems
• Triple Seat Software