Account Executive

constantcontact; Waltham (MA); Hybrid; USD 97,000 - 132,000; Full time

Job summary

Constant Contact is seeking an Account Executive to drive the indirect partner program and grow annual recurring revenue across small to Enterprise customers.

You will manage a pipeline, engage executives, present tailored demonstrations, and guide buyers through the journey from discovery to close in a hybrid role across our US offices in Fort Collins, Waltham, or Boston.

Qualifications

• 2–3+ years of sales experience in a fast-paced environment.
• Proven success managing a full sales cycle from prospecting to close.
• Strong communication, negotiation and presentation skills.

Responsibilities

• Engage with prospects and stakeholders to close new business.
• Conduct discovery to diagnose business challenges and prescribe solutions.
• Deliver tailored product demonstrations focused on value-based selling.
• Own the full sales cycle from initial engagement to close.
• Develop and execute account strategies for customer acquisition and growth.
• Maintain a healthy pipeline with inbound and self-sourced opportunities and accurate forecasting.

Skills

Sales experience

Full sales cycle

CRM (Salesforce)

Communication

Negotiation

Tools

CRM

Job description

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We're energized by new challenges and new possibilities-and we're just getting started!

As an Account Executive, you will be responsible for positioning the value of our Indirect Partner Program, working the full scale of business from small to Enterprise customers. An Account Executive educates and guides prospects through the buyer's journey, helping them understand how Constant Contact's Commercial Program can grow their business. You will manage a pipeline of inbound and self-sourced opportunities, identify, engage, and develop relationships with prospective buyers, while also driving engagement and adoption within existing accounts.

Success in this role requires a consultative sales approach, disciplined pipeline management, consistent execution, and the ability to navigate varying levels of deal complexity. This role serves as the foundation of the Account Executive career path and provides opportunities to develop the skills and competencies required for advancement.

This is a hybrid role reporting to either our Fort Collins, CO, Waltham, MA, or Boston, MA office

What you'll do:

• Effectively engage with prospects and their internal stakeholders to close new business.
• Conduct deep discovery with prospects to diagnose business challenges and prescribe relevant solutions.
• Deliver compelling, tailored product demonstrations focused on value-based selling.
• Own the full sales cycle, leading prospects through the buyer journey from initial engagement through close.
• Develop and execute account strategies that drive customer acquisition and long-term growth.
• Manage a healthy pipeline of inbound and self-sourced opportunities while maintaining accurate forecasting and CRM hygiene.
• Build trusted relationships with customers, partners, and internal stakeholders to advance opportunities.
• Seamlessly transition new customers to the onboarding team.
• Cultivate and maintain a deep understanding of the Indirect Partner platform, Ideal Customer Profile, competitive landscape, and industry trends.
• Consistently achieve or exceed assigned sales quotas and performance expectations.
• Work collaboratively with Marketing, Sales, Customer Success, and cross-functional teams to execute full-funnel revenue growth.
• Demonstrate accountability, professionalism, and a commitment to delivering an exceptional customer experience.

Who you are:

• Minimum of 2-3 years of sales experience.
• Proven success managing a full sales cycle in a fast-paced sales environment.
• Diligent, organized self-starter who thrives in a fast-paced environment.
• Strong consultative selling, discovery, negotiation, and closing skills.
• Superior verbal and written communication skills.
• Self-motivated with high energy, accountability, and a strong results orientation.
• Confidence presenting solutions in person or through virtual meetings.
• Proven ability to build rapport and manage customer relationships across multiple stakeholders, including executive decision-makers.
• Comfortable interacting with C-level executives.
• Strong business acumen with the ability to adapt sales strategies based on customer needs and deal complexity.
• Excellent organizational skills with disciplined pipeline and opportunity management.
• Tech-savvy and eager to effectively position Constant Contact solutions to customers.
• Superb storytelling and presentation abilities.
• General understanding of inbound marketing techniques and tactics.
• Familiarity with the needs and structure of marketing agencies is a plus.
• Experience using CRM software (Salesforce or similar) is preferred.
• SaaS sales experience is a plus.

The OTE for this role is $115,000+

Why You'll Love Us:

We celebrate one another's differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.

Join the experts. If you're passionate about supporting businesses and organizations, you won't find a better spot to share your talent. We're dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.

You'll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opport