Account Executive

Relay; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Equity

Health benefits

Parental leave with top-up

Hybrid work environment

Flexible vacation

Dog-friendly space

Job summary

Relay is seeking an Account Executive who champions small business success across North America. You will own the full sales cycle from prospecting to close, building trusted relationships with business owners and their accountants and bookkeepers while translating product capabilities into measurable business value.

Leverage your fintech or SMB experience to drive new business across inbound and outbound channels and collaborate with cross‑functional teams to continuously improve the sales

Qualifications

• 2+ years of full sales cycle experience, ideally within fintech or selling to SMBs, accountants, or bookkeepers.
• Proficiency with CRM software and sales-related tools and ability to leverage AI for outreach.

Responsibilities

• Own the full sales cycle from prospecting to close and post-close activation.
• Advise business owners and their accountants/bookkeepers in a high-trust manner, translating product capabilities into business value.
• Cross-functionally collaborate with internal teams to improve the sales process and outcomes.

Skills

CRM & Sales tools

Prospecting

Account management

Tools

Salesforce

Outreach

ZoomInfo

Job description

• We are looking for an Account Executive who thrives on championing the success of small businesses. If you’re fueled by the passion to make a difference, have a proven track record of sales excellence, and are committed to building trusting relationships with business owners and their accountants and bookkeepers, then Relay is the place for you!
• Joining Relay means an opportunity to make a huge impact in building solutions with the potential to reach 29 million small businesses across North America. You will play a pivotal role in Relay’s growth journey by leveraging your sales expertise to empower small businesses. As an advocate for their success, you’ll forge enduring relationships, understanding their unique needs while delivering tailored solutions
• Own the full sales cycle from prospecting to close, driving new business across inbound and outbound channels and ensuring successful post-close activation
• Become an expert in our product and industry to advise business owners and their accountants and bookkeepers in a high-trust manner while aligning their goals/objectives with our product capabilities
• Translate product capabilities into tangible business value tailored to each customer’s goals
• Go above and beyond just delivering your quota and strategize with team members to innovate and improve the overall sales process
• Cross-functionally work with internal departments such as Business Development, Marketing, Risk, Customer Experience, Revenue Operations, and Sales Enablement

Benefits

• Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary. Since 2023, 66%+ of employees have received salary increases, with multiple new team members joining just last year.
• Social connection: We believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.
• Personal and professional growth: Through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. Even with more than half of our team joining in the last 12 months, almost 20% have received promotions in the last year alone.
• Parental leave with top-up: We offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive
• Comprehensive health benefits: Enjoy full health benefits from day one: no probation period required. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
• Hybrid work environment: We value meaningful collaboration and connection at our Toronto office three days per week, with lunch, snacks, and beverages on us.
• Top-tier equipment: As a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
• Flexible vacation and time off: Every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays.
• Dog-friendly space: Can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
• Award-winning workplace: As a winner of CB Insights’ Fintech 100, Deloitte Canada’s Technology Fast 50, Forbes Fintech 50, and the CIX Top 10 Growth Award, Relay is a recognized innovative and high-growth company.

• You are proficient with CRM software and other sales-related tools (e.g. Salesforce, Outreach, ZoomInfo, etc.) and are not only AI-curious but actively leverage AI to improve your prospecting efficiency, personalize outreach, and elevate your day-to-day sales effectiveness
• You have 2+ years of full sales cycle experience, ideally within fintech or selling to SMBs, accountants, or bookkeepers
• You have strong interpersonal skills, a growth mindset, and the adaptability to thrive in a fast-scaling, evolving environment
• You have a consultative, discovery-led sales approach and can translate customer needs into clear business value
• You enjoy collaborating with other departments and mentoring/coaching junior team members
• You have experience with strategic account-based prospecting and outbound pipeline generation
• We’re looking for people who are relentless, curious, and care deeply about the work. You’re encouraged to apply even if your experience doesn’t perfectly match the job description — your perspective and drive matter more
• You are proficient in Spanish
• You have experience in fintech, accounting software or a neobank
• You have worked with SMBs in North America