Account Executive

Mediagistic; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

A full-service marketing agency is seeking an experienced Account Executive to enhance client relationships and oversee advertising campaigns. The ideal candidate will have a minimum of two years of experience in a digital agency, strong project coordination skills, and a proactive approach to client service. Located in New York, this full-time position offers a dynamic work environment with opportunities to elevate client success.

Qualifications

• Minimum two years of experience in a digital agency or related field.
• Proficiency in digital strategy and project execution.
• Familiarity with the travel, tourism, and hospitality industries is a plus.

Responsibilities

• Build and maintain strong relationships with clients.
• Oversee the execution of advertising and marketing campaigns.
• Collaborate with internal teams to monitor project schedules.

Skills

Project coordination

Client relationship management

Problem-solving

Strong communication

Time management

Job description

Overview

Figment Design, a full-service marketing agency located in Miramar, Florida, is seeking an Account Executive to join our team. We are looking for an experienced, results-driven Account Executive to serve as a vital connection between our clients, internal account teams, and cross-functional departments. The ideal candidate will have a proven track record in a marketing, advertising, or creative agency environment, with strong project coordination, client relationship management, and strategic execution skills. Prior experience in marketing, advertising, or a creative agency is preferred, with familiarity in supporting travel, tourism, or hospitality brands considered a strong asset. This role requires problem-solving skills, the ability to manage multiple priorities, and a proactive, client-focused approach in a fast-paced setting. Join us if you’re passionate about elevating client success and contributing to campaigns in a dynamic sector of the industry.

Responsibilities

• Client Relationship Management: Build and maintain strong relationships with clients; serve as the primary point of contact for initial requests.
• Campaign Management: Oversee the execution of advertising and marketing campaigns, ensuring timely completion and alignment with client directives.
• Scheduling and Coordination: Collaborate with external clients and internal departments to develop and monitor project schedules, ensuring on-time delivery of all jobs and projects.
• Communication: Keep clients informed about campaign progress, timelines, and deliverables through regular updates and prepare reports for senior management review.
• Issue Resolution: Proactively troubleshoot and resolve any issues that arise during the campaign to maintain workflow and client satisfaction.
• Reporting and Analysis: Track campaign performance metrics and provide clients with comprehensive performance reports and insights.
• Account Management: Receive and process all incoming orders, providing clients with detailed weekly updates and managing job orders to ensure timely completion.
• Support Tasks: Assist various departments (e.g., accounting, creative) with miscellaneous tasks as required and oversee quality checks of final deliverables before client delivery.
• Documentation: Maintain accurate records of client communications and project statuses in the company’s project management system.
• Strong organizational skills and time management abilities.
• Excellent problem-solving and multitasking capabilities.
• Proficiency in client communication and drafting project briefs.
• Understanding of traditional media and digital marketing strategies.

Core Competencies

• Initiative: Self-motivated and strategic thinker, capable of working independently and within a team.
• Adaptability: Ability to thrive in a fast-paced environment with a keen interest in various media forms.
• Positivity: Collaborative mindset with a focus on success.
• Creativity: Innovative in addressing marketing challenges.
• Dependability: Responsive to service requests and committed to meeting client needs.

Experience Requirements

• Must have at least two years of experience in a digital agency or related field.
• Demonstrated proficiency in digital strategy and project execution.
• Should be knowledgeable in the travel, tourism, and hospitality industries is a plus, depending on years of experience.

Leadership & Team Dynamics

• AEs may provide guidance for Coordinators to ensure smooth operations and successful client service.
• Account executives take on a more strategic role and have more responsibility in decision-making processes and client management than account coordinators.

Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Advertising and Marketing
• Industries: Advertising Services and Marketing Services

Disclaimer: The statements describe the general nature of work and level of work performed; they are not an exhaustive list of responsibilities, duties, and skills. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This description does not create any employment contract or guarantee of continued employment.