Account Executive

Insurance Administrative Solutions, L.l.c.; Sandy (UT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive benefits

Job summary

A leading health insurance service provider in Sandy, Utah, is looking for an experienced Account Manager to manage enterprise accounts within the Medicare and health insurance sector. The ideal candidate will have over 5 years in BPO account management, strong understanding of CMS regulations, and exceptional analytical abilities. This role involves ensuring operational excellence and growing key client relationships in a fast-paced environment. A competitive compensation package with comprehensive benefits is offered.

Qualifications

• 5+ years of experience in BPO account management, client services, or operations.
• Strong understanding of Medicare and CMS regulations.
• Demonstrated ability to scale accounts and manage seasonal fluctuations.

Responsibilities

• Serve as the primary point of contact for key clients.
• Ensure operational excellence and contractual compliance.
• Oversee and grow strategic client relationships.

Skills

BPO account management

Medicare knowledge

Analytical skills

Communication skills

Negotiation skills

Cross-functional collaboration

Tools

Salesforce

Tableau

Job description

**About the Role** **Account Manager**enterprise accounts, particularly in the **Medicare and health insurance** ecosystem. You will serve as the primary point of contact for key clients, ensuring operational excellence, contractual compliance, and long‐term account expansion. Connexion Point is seeking a highly skilled to oversee and grow strategic client relationships within our health‐insurance BPO portfolio. This role is ideal for someone who thrives in a fast‐paced, metrics‐driven environment and has deep experience managing **Key Responsibilities** **Qualifications** 5+ years of experience in **BPO account management**, client services, or operations. Strong understanding of **Medicare**, CMS regulations, and health insurance operations. Demonstrated ability to **scale accounts**, lead large ramp‐ups, and manage seasonal fluctuations. Exceptional analytical skills with experience using BPO metrics to drive performance. Strong communication, negotiation, and executive‐presence skills.Experience working cross‐functionally with operations, WFM, training, and quality teams. Ability to thrive in a fast‐paced, high‐growth environment. **Preferred Experience** Prior experience in a healthcare BPO or contact center environment. Familiarity with Salesforce, Tableau, or similar reporting tools. **Integrity** is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. **Integrity** is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.**Integrity** **Integrity,** you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.Connexion Point is one of the country’s largest contact centers focused on the senior market. At our core, we’re an award-winning and technology-enabled health care services company whose clients include the largest health care payers and providers in the nation. Combining a disruptive technology platform, industry-leading data science, true web-scale technology and human capital resources, we create artisanal, outcome-based custom solutions, built on replicable and scalable components, that deliver results unmatched in the industry. In 2021, Connexion Point became part of Integrity, a leading distributor of life and health insurance, and provider of innovative solutions for wealth management and retirement planning. Connexion Point is based in Sandy, Utah.