Account Executive

Astound; San Francisco (CA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Commission-based earnings

Bonus opportunities

Job summary

A sales professional with Astound is responsible for outside business-to-business sales across fiber internet, voice, hosted voice and related products in the San Francisco Bay Area. You will target enterprise accounts, identify needs, prepare proposals and close deals while delivering exceptional customer service.

Expect to coordinate with engineering for installations, maintain product knowledge, and travel frequently.

Qualifications

• 2–5 years prior experience managing business accounts in sales or customer service.
• Proven success selling to end-user business customers including large accounts and government.
• Ability to sell to C-level executives.
• 1–2 years of canvassing or cold-calling SMB customers preferred.
• Strong written and verbal communication; explain features/benefits clearly.

Responsibilities

• Sell Astound broadband services to business accounts in assigned area.
• Identify new customer opportunities and define needs.
• Prepare proposals and close deals.
• Coordinate with engineering/construction for installations and orders.
• Maintain product knowledge and provide excellent customer service.

Skills

Enterprise sales

Relationship mgmt

Cold-calling

MS Office

Travel

Education

High school diploma

Tools

Microsoft Office

Job description

The Account Executive is responsible for outside sales to commercial customers, including medium, large and/or enterprise business customers of both internet & telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.

• Outside sales of Astound business services including Fiber Internet, Voice, Hosted Voice and other related products to business accounts in assigned geographical areas.
• Focus on enterprise prospects with advanced network and IT requirements
• Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours.
• Completes all sales transactions, providing the customer with a scheduled installation which has been stipulated by engineering and construction.
• Completes all paperwork and agreements accurately, legibly and thoroughly.
• Maintains and demonstrates a current knowledge of Astound Broadband products, programming and promotional offers.
• Provides exceptional customer service at all times.
• Submits sales claims for unpaid completed sales within the allotted time frame.
• Projects a professional business manner and operates with a high degree of integrity.
• Other duties as assigned

What You Bring to the Table:

• 2-5 years prior experience managing business accounts in either a sales or customer service environment preferred.
• Demonstrated success in telecommunications and internet sales to end-user customers, including large business customers and government accounts using relationship management and system sales concepts
• Ability to sell to C level executives within an organization
• 1 – 2 years of practical, hands-on experience canvassing or cold-calling small and medium sized business customers strongly preferable.
• Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound Broadband products and the pricing and promotional offers available.
• Ability to work within Microsoft Office applications, such as Word, Excel, PowerPoint and Outlook.
• Must be able to work independently, with minimal supervision.
• Excellent detail orientation and follow through skills.
• Strong discretionary skills, as this position will have access to and work with information of a confidential nature.
• Frequent to continuous driving, walking, bending and reaching.
• Occasional exposure to inclement weather.
• Occasional to frequent exposure to uneven surfaces, hills, stairs, heights
• Occasional use of standard office equipment such as computers, phones, copiers, etc.
• Frequent to extensive local travel.
• Ability to lift and carry up to 20 pounds on a frequent basis (sales materials).
• Position requires flexibility to work within non-standard business hours ranging between 8 a.m. and 9 p.m. within all 7 days per week to ensure sales quota is met.
• Education: High school diploma or equivalent

Base Salary: The base salary for this position ranges from $65,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to California and may not be applicable to other locations.

Commissions at plan: Targeted commissions at full attainment range from $21,600 and up. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets by offering uncapped commission structure.