Account Executive

astound; Dallas (TX); On-site; USD 55,000 - 61,000; Full time

Benefits offered by this job

401k plan with employer match

Medical, dental, vision, life, STD

Paid time off starting at 80 hours

Floating holidays

Paid holidays

Tuition reimbursement

Employee discount

Job summary

Astound is seeking an Account Executive to drive outside sales to commercial customers, focusing on enterprise prospects with advanced network needs. You will identify opportunities, define customer requirements, prepare proposals, and close deals across Astound Broadband products.

You will manage orders, schedule installations, complete documentation, and maintain up-to-date knowledge of promotions. Strong communication and independent work are essential, along with frequent local travel.

Qualifications

• Strong written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Excellent attention to detail and follow-through.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook.
• Willingness to travel locally and drive frequently.

Responsibilities

• Sell Astound Business services to outside commercial accounts, including medium to large businesses.
• Identify new customer sales opportunities and define customer needs.
• Prepare proposals and close deals.
• Coordinate installation scheduling and ensure accurate orders within 48 hours.
• Complete all sales paperwork and maintain product knowledge and promotions.
• Deliver exceptional customer service and handle claims in a timely manner.

Skills

Communication skills

Independence

Detail orientation

Microsoft Office

Driving

Customer service

Education

High school diploma

Job description

A Day in the Life of the Account Executive: The Account Executive is responsible for outside sales to commercial customers, including medium to large business customers of both internet & telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.

Outside sales of Astound business services including Fiber Internet, Voice, Hosted Voice and other related products to business accounts in assigned geographical areas.

Focus on enterprise prospects with advanced network and IT requirements

Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours.

Completes all sales transactions, providing the customer with a scheduled installation which has been stipulated by engineering and construction.

Completes all paperwork and agreements accurately, legibly and thoroughly.

Maintains and demonstrates a current knowledge of Astound Broadband products, programming and promotional offers.

Provides exceptional customer service at all times.

Submits sales claims for unpaid completed sales within the allotted time frame.

Projects a professional business manner and operates with a high degree of integrity.

Other duties as assigned

What You Bring to the Table

• 2-4 years prior experience managing business accounts in either a sales or customer service environment preferred.
• 1 - 2 years of practical, hands-on experience canvassing or cold-calling small and medium sized business customers strongly preferable.
• Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound Broadband products and the pricing and promotional offers available.
• Ability to work within Microsoft Office applications, such as Word, Excel, PowerPoint and Outlook.
• Must be able to work independently, with minimal supervision.
• Excellent detail orientation and follow through skills.
• Strong discretionary skills, as this position will have access to and work with information of a confidential nature.
• Frequent to continuous driving, walking, bending and reaching.
• Occasional exposure to inclement weather.
• Occasional to frequent exposure to uneven surfaces, hills, stairs, heights
• Occasional use of standard office equipment such as computers, phones, copiers, etc.
• Frequent to extensive local travel.
• Ability to lift and carry up to 20 pounds on a frequent basis (sales materials).
• Clean driving record
• High school diploma or equivalent

We're Proud to Offer a Comprehensive Benefits Package Including

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program
• *Benefits listed above are for regular full-time position

Base Salary: The base salary for this position is $55,000 - $61,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Texas and may not be applicable to other locations.

Commissions at plan: Targeted commissions at full attainment are twenty-one thousand, six hundred dollars. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Our Mission Statement

• Take care of our customers
• Take care of each other
• Do what we say we are going to do
• Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

About Astound

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses conne