Account Executive

Fern Expo; Nashville (TN); On-site; USD 80,000 - 95,000; Full time

Job summary

Fern Expo in Nashville is seeking an Account Executive to manage exhibitor relationships and drive revenue at live events. This is a full-time, on-site role with up to 50% travel to support events nationwide.

You will oversee budgeting, scheduling, and sales projections, convert leads into clients, and maintain a high level of service across accounts. Requires 5+ years in sales or operations, experience in trade shows or events preferred, and proficiency with CRM systems such as Salesforce.

Qualifications

• 5+ years of experience in sales, operations, or customer service.
• Experience in trade shows, live events, or related industries preferred.
• Proven client relationship and service delivery experience.

Responsibilities

• Building industry relationships that lead to sales referrals and introductions.
• Performing regular budgeting, scheduling, and sales projections associated with account assignments to management.
• Maintaining an ongoing budget and fiscal account of the costs associated with producing events.
• Converting sales leads into lifelong Fern Exposition clients.
• Growing a book of business through a disciplined sales effort.
• Serving as the client’s primary point of contact following acceptance of an agreement or assignment of an account.
• Communicating our product/service offerings and partner network to accurately inform prospects and provide excellent customer service.
• Manages multiple accounts with a focus on client relationships for organic growth to establish long standing relationships.
• Manges the delivery and quality control of client events.
• Identifies potential obstacles and works with senior team to ensure back-up plans and resolutions are in place.
• Leads RFP opportunities in assigned accounts.
• Maintains all organizational process, i.e. pipeline reports.
• Responsible for quality control and highest possible output for all deliverables from all depts
• Manages specific project tracking and pipeline reports
• Other duties as assigned

Skills

Sales experience

Account management

CRM (Salesforce)

Presentation skills

Multitasking

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Salesforce CRM

Job description

Fern is at the top of the trade show and expo service industry. Our operation spans more than 200 cities from coast to coast. In other words, wherever there’s a major convention center and event venue, we’re there with experienced local teams providing exceptional service and support, whenever you need it. We recognize that our team members are the core of our company. It is why they stay with us for so long, and it's also what attracts new clients to come aboard.

We are looking for an Account Executive to join our Nashville team. As an AE, you will be responsible for ensuring top-notch service to our exhibitors throughout their entire event. This role has responsibilities in both servicing customers, as well as production and requires someone who can efficiently multi-task, organize, be well prepared and always dependable.

You will report directly to Nashville GM. Position does require being on-site full-time, as well as the ability to travel to various events.

Salary is $80-95K

What you’ll do:

• Building industry relationships that lead to sales referrals and introductions.
• Performing regular budgeting, scheduling, and sales projections associated with account assignments to management.
• Maintaining an ongoing budget and fiscal account of the costs associated with producing events.
• Converting sales leads into lifelong Fern Exposition clients.
• Growing a book of business through a disciplined sales effort.
• Serving as the client’s primary point of contact following acceptance of an agreement or assignment of an account.
• Communicating our product/service offerings and partner network to accurately inform prospects and provide excellent customer service.
• Manages multiple accounts with a focus on client relationships for organic growth to establish long standing relationships.
• Manges the delivery and quality control of client events.
• Identifies potential obstacles and works with senior team to ensure back-up plans and resolutions are in place.
• Leads RFP opportunities in assigned accounts.
• Maintains all organizational process, i.e. pipeline reports.
• Responsible for quality control and highest possible output for all deliverables from all depts
• Manages specific project tracking and pipeline reports
• Other duties as assigned

Who You Are:

• 5 or more years of experience in sales, operations, or customer service.
• Experience in trade shows, live events, or related industries preferred.
• Proven client relationship and service delivery experience.
• Ability to travel up to 50% of the time.
• Proficiency in Microsoft Word, Excel, PowerPoint, and CRM (Salesforce preferred).
• Presentation experience – excellent written and verbal communication skills.
• Experience juggling multiple priorities at one time required.
• Experience in fast paced environment required

Fern is an equal opportunity employer committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.