Account Executive

DHL; Grand Rapids (MI); On-site; Confidential; Full time

Benefits offered by this job

Car Allowance

Company Gas Card

Bonus/Incentive Programs

401K with company match

MyShares

Job summary

DHL in Grand Rapids, MI is seeking an Account Executive (P2) to own a sales territory and lead complex negotiations with business owners, driving revenue for the #1 logistics company.

You will develop customized presentations, build relationships, and collaborate with Sales and Operations to grow the business while delivering outstanding customer service and achieving sales targets.

Qualifications

• Typically requires BA/BS Degree.
• 3+ years of successful B2B sales experience.
• Strong negotiation and communication skills.
• Bi-lingual (Spanish/English) a plus.
• Proficient in Microsoft Excel and CRM systems.
• Experience in transportation or international sales is highly preferred.

Responsibilities

• Uncover opportunities for new business within the assigned territory by cultivating leads and applying your networks.
• Design customized presentations to showcase DHL services to decision makers and close new business.
• Build revenue streams with current customers and evaluate opportunities to increase the relationship through: face to face visits, problem solving and administrative follow-up.
• Leverage your knowledge of the DHL Network as a Certified International Specialist Master to help businesses improve their relationships with customers.
• Ensure high post-sale satisfaction and positive long-term relationships.
• Collaborate with Sales and Operations teams to improve sales and revenue growth within territory.

Skills

B2B sales

Negotiation

Communication skills

Bilingual (Spanish/English)

CRM proficiency

Education

BA/BS Degree

Tools

Microsoft Excel

CRM system

Job description

Account Executive (P2) - Grand Rapids, MI

Location: Grand Rapids, Michigan, United States of America

Category: Sales & Business Development

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Note: “We welcome applications from candidates at all stages of their professional journey. Whether you are early in your career or have extensive experience, we encourage you to apply. We are committed to considering a broad range of qualifications and backgrounds, and we value the unique perspectives everyone can bring to the role!

“While this role is posted at an Account Executive Sales level, the final level and grade assignment will be determined based on the selected candidate’s qualifications and experience.”

Start YOUR career with DHL today…

Do you have a record of Sales Success and Achievement? Do you consider yourself an Outgoing Hunter? Are you self-motivated? Are you Competitive by Nature? THEN you might be exactly what DHL needs on the team.

DHL is looking for the next Account Executive to consult with business owners and introduce them to the #1 Logistics Company in the world. As a sales professional at DHL you will own a territory and direct the largest, most complex and most strategically significant negotiations, reaching agreements that have significant impact on DPDHL’s bottom line. The person who will thrive in this pivotal role must have the skills to maintain a high‑level of customer service with existing customers and leverage relationships to expand business. In addition, the international sales professional will actively monitor and review customer global sales activity and make adjustments to processes and strategies to help the business grow. Entrepreneurial professionals in this role enjoy a generous commission & sales incentive plan.

Key Responsibilities:

• Uncover opportunities for new business within assigned territory by cultivating leads and applying your networks
• Design customized presentations to showcase DHL services to decision makers and close new business
• Build revenue streams with current customers and evaluate opportunities to increase the relationship through: face to face visits, problem solving and administrative follow-up
• Leverage you knowledge of the DHL Network as a Certified International Specialist Master to help businesses improve their relationships with customers
• Ensure high post‑sale satisfaction and positive long‑term relationships
• Collaborate with Sales and Operations teams to improve sales and revenue growth within territory

Skills & Qualifications:

• Typically requires BA/BS Degree
• 3 plus years of successful and documented B2B sales experience (selling services vs. product is preferred)
• Strong negotiation and communication skills (verbal and written)
• Bi‑lingual (Spanish/English) a plus
• Computer proficiency in Microsoft Excel (additional experience with a CRM system is preferred)
• Transportation industry, service solution sales, or international sales experience highly preferred
• Candidates may be asked to complete a work sample, presentation or skills assessment as part of the selection process.

Employee Benefits & Incentives

DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:

• Competitive Pay
• Car Allowance
• Company Gas Card
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• myShares - Voluntary plan to buy discounted company shares
• Medical, Dental, Vision, well‑being programs
• Tuition Reimbursement
• Generous Paid Time Off
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.