Account Executive

Arthur J. Gallagher & Co. (AJG); Glendale (CA); On-site; USD 110,000 - 170,000; Full time

Job summary

Gallagher Benefit Services, a unit of Arthur J. Gallagher & Co., is seeking an Account Executive for enterprise healthcare client management. You will expand relationships, deliver high-quality service, and lead strategic plans with key decision-makers.

You will manage client accounts financially, renewals, and tailored reporting, while collaborating with data and analytics teams to ensure accurate, timely delivery of solutions across healthcare clients.

Qualifications

• 8+ years of client service and/or claims management experience.
• Experience with Healthcare clients is a plus.
• Proficiency in Microsoft Office and using technology as a tool to maximize productivity and quality.

Responsibilities

• Act as a client lead to drive strategic plans and client goals.
• Manage financials including projections, renewals, and reporting.
• Oversee service delivery and coordinate with analytics teams.
• Build and maintain relationships with executives and stakeholders.
• Provide thought leadership on healthcare trends and risks.
• Lead internal teams and coach staff when needed.

Skills

Client relationship management

Strategic planning

Financial acumen

Project management

Communication skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

The Account Executive is accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through the proactive management of assigned enterprise client accounts of high complexity in our healthcare vertical. You will be responsible for building and maintaining strong relationships with key decision-makers, understanding the unique challenges of the healthcare industry, and providing innovative strategies to meet their needs. This role requires a deep understanding of how to service and consult on enterprise clients, exceptional financial acumen, and a commitment to delivering outstanding client service.

How you'll make an impact

Consulting/ Strategy & Solution Delivery:

• Acts as a client lead, helping to drive and execute strategic plans that will achieve our clients' goals.
• Financial management of client accounts, presenting annual projections, renewals and discussing contribution strategies and collaborating with internal teams to put together and present on tailored reporting and analysis.
• Oversee the implementation of and ensure seamless delivery of services and solutions with the support of our client management and data and analytics teams.
• Driving Client Service Cycle (Strategy, Renewals, Open Enrollment)

1. Client Relationship Management:

• Develop and maintain strong, long-term relationships with executives and other key stakeholders in enterprise healthcare organizations and is supported by day-to-day account management.
• Act as a trusted advisor by understanding clients' business goals, challenges, and risk management needs

3.Industry Expertise:

• Stay informed about trends, regulations, and emerging risks in the healthcare industry.
• Provide thought leadership and insights to clients, positioning Gallagher as a leader in the healthcare vertical.
• Work closely with Gallagher’s regional and national teams to leverage resources and expertise.

4.Team Management:

• Ability to manage internal team and project manage various workstreams to ensure timely execution of quality client deliverables
• May offer training, development, and/or supervision to lower-level staff

About You

Required:

Bachelor's degree with 8+ years’ client service and/or claims management experience required. Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality.Experience with Healthcare clients is a plus. Appropriate licensing for Life & Health Insurance, as well as

Behaviors:

• Successfully manages competing priorities, proficient is using technology as a tool to maximize productivity and quality, builds collaborative and mutually meaningful relationships with internal and external clients, and comfortably engages others in a consultative dialogue.
• Is willing to go the "Extra Mile" to achieve results that benefit the client, the Branch and Gallagher.
• Demonstrates composure, stamina, and resilience under pressure. Ability to work collaboratively within a team as well as independently.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)