Account Executive

TransPerfect; Durham (NC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Birthday off

Comprehensive benefits package

Job summary

TransPerfect is seeking an Account Executive in Durham, NC to drive new business and support existing clients. The role focuses on researching prospects, building relationships, and guiding opportunities from initial contact to close.

You will coordinate with production to ensure quality deliverables, educate clients on processes, and maintain ongoing client satisfaction across industries TransPerfect serves.

Qualifications

• Minimum Bachelor's degree is required.
• Excellent English communication (written and spoken).
• 1–3 years of sales experience.
• Proven sales lifecycle from lead gen to closing.
• Track record of meeting sales targets.
• Strong problem-solving and analytical skills.
• Strong interpersonal and time management skills.

Responsibilities

• Research prospective clients via internet, trade shows, referrals, directories.
• Create accurate client data spreadsheets.
• Generate daily mailings to prospective clients.
• Cold call prospects and advance opportunities.
• Educate clients on TransPerfect’s processes and pricing.
• Liaise with production to ensure high-quality deliverables.
• Follow up with clients to ensure satisfaction and repeat business.
• Build knowledge of industries TransPerfect serves.

Skills

Lead generation

Sales lifecycle

Relationship building

Negotiation

Account management

English communication

Education

Bachelor's degree

Job description

Who We Are

TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.

What You Will Be Doing

The position of Account Executive is responsible for developing new business relationships and serving as the first level of support to existing clients.

Responsibilities

• Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
• Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
• Generate daily mailings to prospective clients using updated and accurate spreadsheets
• Cold call prospective clients
• Creatively problem solve to improve current new business development strategy
• Negotiate rates and deadlines with prospective and current clients
• Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
• Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
• Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
• Perform other special projects or duties when required

Why TransPerfect

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed but also encouraged. In this fast-paced environment, employees are intellectually stimulated, so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

• We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks.
• You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com

Who We Are Looking For

• Your experience includes:
• Minimum Bachelor’s degree
• Excellent English communication (written and verbal) skills
• Between 1-3 years of sales experience
• Proven sales life cycle experience - lead generation through business closing
• Proven track record in achieving sales targets
• Excellent problem-solving and analytical skills
• Strong interpersonal skills
• Effective time management skills