Account Director, StoryCorps Studios and Brand Partnerships

StoryCorps; New York (NY); Remote; USD 110,000 - 125,000; Full time

Job summary

A leading company is seeking an Account Director for their Studios and Brand Partnerships. This role involves managing high-visibility client relationships and leading a team to ensure project success. The ideal candidate will have extensive experience in account management and a strong background in client services. Remote work is supported, and the company values diversity in its hiring practices.

Qualifications

• 8+ years in account management or business development.
• 5+ years managing complex client relationships.
• 2+ years supervising teams.

Responsibilities

• Oversee partnership deliverables and client relationships.
• Lead a team of Account Managers for project execution.
• Collaborate with various teams for project success.

Skills

Client Management

Strategic Execution

Project Management

Communication

Negotiation

Tools

Salesforce

Asana

Job description

Account Director, StoryCorps Studios and Brand Partnerships

Get AI-powered advice on this job and more exclusive features.

Division: Revenue

Department: StoryCorps Studios + Corporate Sponsorship

Location: Remote or Brooklyn, NY

Travel Percentage: 20%

Reports To: Director of Business Development

Status: Full-Time, Exempt

Salary: $110,000 - $125,000

The Role

The Account Director will oversee partnership deliverables for the StoryCorps Studios + Brand Partnerships department. They will lead a team of two Account Managers, managing client relationships and ensuring seamless execution of projects including sponsorships, storytelling partnerships, and fee-for-service opportunities. The role involves managing a portfolio of high-visibility partnerships and requires a proactive leader skilled in client management, strategic execution, and project management.

The Account Director will also lead a team of talented Account Managers to ensure high-quality client service and achievement of project objectives.

Key Responsibilities

Client & Account Management (70%)

• Serve as the primary contact for a portfolio of key clients, ensuring the smooth execution of engagements.
• Oversee end-to-end recording and production projects, meeting client goals and timelines.
• Maintain strong client retention and satisfaction, identifying growth opportunities.
• Collaborate with Marketing, Production, Programs, and Business Development teams for project success.
• Manage client deliverables, contracts, and invoicing in collaboration with Legal and Finance.
• Utilize CRM (Salesforce) and project management tools (Asana) to monitor relationships and deliverables.
• Lead campaign wrap reports and case studies with relevant stakeholders.

Team Leadership & Oversight (30%)

• Optimize account management workflows in alignment with other teams.
• Provide guidance on partner engagement and relationship management best practices.
• Collaborate with various function leads to fulfill partnership and sponsor deliverables.

Required

About You

• 8+ years in account management, client services, business development, or sponsorship.
• 5+ years managing complex, high-value client relationships.
• 2+ years supervising and developing teams.
• Strong skills in managing client expectations, deliverables, and troubleshooting.
• Exceptional communication and negotiation skills, with experience presenting to senior executives.
• Highly organized with solid project management experience.
• Experience with contract negotiations and financial tracking.
• Background in sponsorships, partnerships, or corporate philanthropy.

Preferred

• Experience in media, nonprofit, or creative storytelling services.
• Proficiency in Salesforce, Asana, or similar tools.

About StoryCorps

StoryCorps' mission is to help us believe in each other through human stories. Since 2003, over 600,000 people across all 50 states have recorded stories archived at the Library of Congress and shared through various media. We aim to reflect diverse communities and amplify underrepresented voices.

Our Commitment

We value diversity and encourage applications from people of color, LGBTQ+ individuals, and all backgrounds. We are committed to inclusive storytelling and community representation.

In-office Work

In-office presence is optional, except for specific circumstances like training or meetings. Remote work is supported.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Media Production