Account Director (Healthcare + Consumer)

moversshakers; Los Angeles (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Movers+Shakers seeks an Account Director to lead a diverse portfolio including a major direct-to-consumer pharmaceutical brand. The role centers on senior client relationships, revenue growth, and cross-functional leadership to deliver bold, culturally relevant work while navigating regulatory complexity.

Location: Los Angeles preferred; New York City considered. Employment: Full-time or freelance-to-full-time, with ASAP start. Salary reflects senior leadership in a dynamic agency setting.

Qualifications

• 8+ years of experience in account management or client services within an advertising, creative, or marketing agency, including experience leading teams and complex client relationships.
• Experience working with pharmaceutical brands, ideally in a DTC capacity, with a strong understanding of the regulatory considerations that shape pharmaceutical advertising.
• Familiarity with FDA advertising guidelines and MLR review processes, including experience navigating complex stakeholder feedback and approvals.
• Deep social media expertise and a strong understanding of how brands can leverage social platforms to drive cultural relevance and business results.
• Experience leading integrated social campaigns across organic, paid, influencer, and content-driven programs.
• Demonstrated success managing multiple accounts, balancing competing priorities, and driving client growth and retention.
• Strong business acumen, including experience managing account financials, scopes, resourcing, and profitability.
• Proven ability to build trusted relationships with senior-level client executives and confidently navigate challenging conversations.

Responsibilities

• Lead a diverse portfolio across pharma, B2B, and consumer brands with strategic client relationships.
• Champion social-first innovation with cross-functional teams to deliver culturally relevant work.
• Navigate pharma regulations, FDA guidelines, and MLR review processes to ensure compliant creative.
• Build trusted partnerships with stakeholders at all levels, guiding opportunities and managing expectations.
• Identify opportunities to expand client partnerships, grow revenue, and maintain profitability.
• Inspire and manage cross-functional teams across creative, strategy, social, production, and PM.
• Balance ambitious creativity with regulatory compliance and client feedback.
• Oversee account operations including scopes, resourcing, forecasts, contracts, and profitability.
• Drive the development and delivery of social campaigns and always-on programs.

Skills

Account leadership

Pharma advertising

FDA guidelines

Social media strategy

Integrated campaigns

Client growth

Business acumen

Executive relationships

Mentoring teams

Job description

THE ROLE

Want to lead some of the most exciting work in the industry, on the cutting edge of social? Want to challenge conventions, push creative boundaries, and help brands show up differently in culture?

We're looking for an Account Director to lead a diverse portfolio of clients, including a major direct-to-consumer pharmaceutical brand in one of the most talked-about and rapidly evolving areas of healthcare, alongside brands spanning B2B and consumer categories.

One of our key clients came to Movers+Shakers because they don't want traditional pharma advertising. They're looking for bold thinking, social-first creativity, and work that breaks through in culture - all while navigating the complexities of a highly regulated industry.

As Account Director, you'll lead a $5-10M+ portfolio of clients spanning pharmaceutical, B2B, and consumer brands. You'll own senior client relationships, drive revenue growth and profitability, and inspire cross-functional teams to deliver innovative, culturally relevant work. From navigating the complexities of regulated healthcare marketing to pushing creative boundaries across consumer categories, you'll balance big-picture strategy with strong business leadership and operational excellence.

We're looking for a savvy business leader and socially native thinker who understands how to turn ambitious ideas into meaningful business results. Someone who can navigate the nuances of pharmaceutical marketing while bringing the same creative energy, strategic thinking, and entrepreneurial spirit to clients across other industries.

Location: Los Angeles preferred; New York City considered.

Employment: Full-time or freelance-to-full-time. We're looking for someone who can jump in ASAP and are open to starting on a freelance basis with the opportunity to transition into a permanent role.

KEY RESPONSIBILITIES

• Lead a Diverse Portfolio: Own strategic client relationships across pharmaceutical, B2B, and consumer brands, understanding each client's unique business challenges, objectives, and opportunities.


• Champion Social-First Innovation: Partner with creative, strategy, and social teams to develop culturally relevant, boundary-pushing work that delivers meaningful business impact.


• Navigate Pharma Regulations: Bring an understanding of pharmaceutical advertising regulations, FDA guidelines, and medical, legal, and regulatory (MLR) review processes to help teams deliver innovative, compliant creative.


• Build Trusted Client Partnerships: Develop strong relationships with stakeholders at every level, from day-to-day partners to senior marketing executives, becoming a trusted advisor who anticipates needs and inspires what's possible.


• Drive Business Growth: Identify opportunities to expand client partnerships, grow revenue, and strengthen long-term relationships while maintaining healthy account profitability.


• Inspire Cross-Functional Teams: Lead and motivate teams across creative, strategy, social, production, and project management, fostering a culture of ownership, collaboration, and accountability.


• Balance Creativity and Compliance: Advocate for ambitious creative ideas while navigating regulatory requirements, client feedback, and complex approval processes.


• Own Business Operations: Manage account financials, scopes, resourcing, revenue forecasts, contracts, and profitability, making sound business decisions across competing priorities.


• Deliver Exceptional Work: Oversee the successful development and execution of social campaigns and always-on programs, ensuring work is strategically sound, creatively strong, and delivered on time.


• Support Agency Growth: Contribute to new business opportunities, organic growth initiatives, and the continued success of Movers+Shakers.

QUALIFICATIONS

• 8+ years of experience in account management or client services within an advertising, creative, or marketing agency, including experience leading teams and complex client relationships.


• Experience working with pharmaceutical brands, ideally in a DTC capacity , with a strong understanding of the regulatory considerations that shape pharmaceutical advertising.


• Familiarity with FDA advertising guidelines and MLR review processes, including experience navigating complex stakeholder feedback and approvals.


• Deep social media expertise and a strong understanding of how brands can leverage social platforms to drive cultural relevance and business results.


• Experience leading integrated social campaigns across organic, paid, influencer, and content-driven programs.


• Demonstrated success managing multiple accounts, balancing competing priorities, and driving client growth and retention.


• Strong business acumen, including experience managing account financials, scopes, resourcing, and profitability.


• Proven ability to build trusted relationships with senior-level client executives and confidently navigate challenging conversations.


• Experience leading, mentoring, and motivating high-performing cros