Account Director (Facilities Management Delivery)

Colliers; Austin (TX); On-site; USD 150,000 - 210,000; Full time

Job summary

Colliers is seeking an Account Director to oversee client relationships, strategic oversight, and commercial performance across the Facility Management portfolio. You will ensure delivery aligns with contracts while driving account growth and operational excellence across sites.

This senior role requires demonstrated leadership in facilities management, strong real estate and financial acumen, and proven stakeholder management across multi-site or global accounts.

Qualifications

• Senior leadership experience in Facilities Management or integrated services.
• Strong commercial real estate experience and financial acumen.
• Proven client relationship and stakeholder management skills.
• Experience managing complex, multi-country or global accounts.

Responsibilities

• Serve as the executive point of contact for the client, maintaining strong, trust-based relationships
• Own P&L performance, ensuring financial targets and margin expectations are met
• Provide strategic direction for Facility Management service delivery across all sites and regions
• Lead governance, including executive reviews, performance reporting, and continuous improvement initiatives
• Identify growth opportunities, including scope expansion and value-added services
• Ensure compliance with contractual, regulatory, and safety requirements
• Align cross-functional teams to deliver a consistent and scalable Facility Management solution

Skills

Senior leadership

Commercial real estate experience

Financial acumen

Client relationship management

Stakeholder management

Global account experience

Job description

At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.

About The Role

The Account Director is responsible for overall client relationship management, strategic oversight, and commercial performance across the Facility Management portfolio. This individual ensures delivery aligns with contractual obligations while driving account growth, client satisfaction, and operational excellence.

In this role, you will

• Serve as the executive point of contact for the client, maintaining strong, trust-based relationships
• Own P&L performance, ensuring financial targets and margin expectations are met
• Provide strategic direction for Facility Management service delivery across all sites and regions
• Lead governance, including executive reviews, performance reporting, and continuous improvement initiatives
• Identify growth opportunities, including scope expansion and value-added services
• Ensure compliance with contractual, regulatory, and safety requirements
• Align cross-functional teams to deliver a consistent and scalable Facility Management solution

What You Bring

• Senior leadership experience in Facilities Management or integrated services
• Strong commercial real estate experience and financial acumen
• Proven client relationship and stakeholder management skills
• Experience managing complex, multi-country or global accounts

This position is ideally based out of Dallas, TX, but can be flexible to people in other markets within Texas.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Applications will be accepted on an ongoing basis.

Direct applicants only please, no agencies.

Equal Opportunity Employer

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre‑employment testing, a job interview or otherwise participate in the hiring process, please contact [e-mail] for assistance.