Account Director, Education

Coursera; Mountain View (CA); On-site; USD 134,000 - 168,000; Full time

Job summary

Coursera is seeking an Account Director, Education to drive New Business, Expansion and Renewals within a designated territory. You will engage with university presidents, provosts, chancellors, and deans, leveraging multiple channels.

A structured sales process and cross-functional collaboration are essential in a fast-paced environment. This role requires selling to higher education and cross-functional teamwork to deliver measurable business outcomes.

Qualifications

• 6+ years of experience in sales to universities, colleges, high schools, and education systems.
• Proven experience managing a sales quota and negotiating contracts.
• Proven experience selling to university presidents, provosts, and deans with strong relationships.
• Collaborates with Customer Success to align learning initiatives with business outcomes.
• Strong presentation, organization, and time management skills; travel ~25%.

Responsibilities

• Prospect, engage, and sell to senior education leaders across 4-year institutions, community colleges, and high schools.
• Build pipeline for new business in the territory.
• Ensure timely renewals and drive growth with existing accounts.
• Develop cross-sell opportunities with Sales Development team.
• Meet/exceed weekly and daily activity metrics and quotas.
• Understand product offerings and education procurement processes for expansion.
• Stay informed about evolving business and technology challenges faced by clients.

Skills

University sales

Quota management

Executive relationships

Negotiation

Cross-functional collaboration

CRM proficiency

Tools

CRM software

Job description

About Coursera

Coursera and Udemy are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog.

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to worldclass learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera's platform innovations - including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks - enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. Coursera recently combined with Udemy to create one of the world's most comprehensive skills development platforms.

Why Join Us

At Coursera, we're looking for inventors, innovators, and lifelong learners ready to shape the future of education. You'll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter.

We're a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones - creating opportunities for teams to do their best work together. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you're ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career,

Location

Coursera + Udemy lets you choose the best way to work, whether it's from home, an office, or a collaboration space. We're a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones - creating opportunities for teams to come together. If you're ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career,

Job Overview

The Account Director, Education is responsible for driving New Business, Expansion and Renewals within a designated territory. The Account Director, Education will engage with university presidents, provosts, chancellors, and deans, leveraging multiple communication channels. In this role, a structured and repeatable sales process is key to success, as is the ability to work collaboratively and cross-functionally in a fast-paced environment.

Responsibilities

• Prospect, engage, and sell to senior education leaders across 4-year institutions, community colleges, and high schools (emerging), as well as other business buying personas within your aligned territory
• Build pipeline for New business in your territory
• Ensure timely renewals and drive growth within existing assigned accounts
• Develop opportunities for cross-sell in established accounts via direct prospecting and partnership with the Sales Development team
• Meet or exceed established weekly and daily activity metrics, consistently drive retention lifecycle activities with install clients, and identify and execute on expansion opportunities, hit quarterly and annual quotas
• Develop a comprehensive understanding of all product offerings, with a focus on understanding buyers, education procurement processes, and expansion through for-credit use cases
• Stay informed about evolving business and technology challenges faced by clients

Basic Qualifications

• 6+ years of experience in a sales-related role selling to universities, colleges, high schools, and education systems
• Proven experience in managing a sales quota and successfully negotiating contracts
• Proven experience selling to university presidents, provosts, and deans, with a strong ability to build lasting client relationships and provide strategic, value-added insights to their business
• Demonstrated ability to collaborate closely with Customer Success teams, effectively linking learning initiatives to measurable business outcomes
• Demonstrated experience in effective presentation, organization, and time management, with a proven track record of delivering effective resultsTravel will be required for industry events, client meetings, and team off-sites (estimated 25% travel)

Preferred Qualifications

• Enterprise sales experience at a SaaS company
• Proven ability to consistently exceed sales quotas for growth and renewal business, with demonstrated success in accurate forecasting and achieving sales commitments
• A proven track record of prospecting and generating demand within an existing client base through upsell and cross-sell strategies, being a \"farmer-hunter\" and proven closer in the higher education space
• Entrepreneurial drive with the ability to work independently or collaboratively in fast-paced, dynamic, and ambiguous environments.
• A quick learner who is comfortable with technology and adapts easily to new tools and processes.

Courses You May Like

• Business Strategy
• Business Analytics
• Influencing People
• Customer Analytics

Compensation

US Zone 1: $134,000 - $167,500

US Zone 2: $134,000 - $167,500

US Zone 3: $114,000 - $142,500

US Zone 4: $107,200 - $134,000

At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.

US Pay Zones

• US-Z1: Bay Area
• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

Posting Date: 8/10/2026

Application Window

We anticipate the application window will be open until 8/28/2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.

For more information about how Coursera collects and uses your personal information, please see our Global Applicant Privacy Notice.

To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media;

If you encounter suspicious recruitment activity, please report it via ourFraudulent Activity Submission Form.

Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [e-mail].