Account Director, Client Experience

Weber Shandwick; California; Hybrid; USD 115,000 - 135,000; Full time

Benefits offered by this job

Medical

Vision

401k with employer match

Tuition Reimbursement

Juice Money – $60 monthly

Short-Term Disability

Paid Employee Family Leave

Family Building Benefit

Job summary

Weber Shandwick in Century City, California is seeking an Account Director to lead our Healthcare Practice. You will serve as the day-to-day client liaison, oversee major programs across multiple work streams, and partner with senior team members to drive strategic plans and measurable results.

You will develop and supervise annual plans, key messages, and communications for data and regulatory milestones, while guiding integrated campaigns and reputation programs across pharma, biotech, medical

Qualifications

• Bachelor’s Degree in Marketing, Communications, Public Relations or related field.
• At least 7 years’ PR/communications experience, preferably with corporate experience and/or healthcare experience.
• Excellent oral and written business communication skills.

Responsibilities

• Day-to-day client support and counsel.
• Driving communications support around branded and brand supportive campaigns.
• Working with several specialists including media, digital and creative.
• Working with senior counselors on strategy and measurement.
• Mentor, coach and support team members ensuring constant development of their skills.
• Maintain financial responsibility for accounts.
• Effectively manage team utilization and maintain financial responsibility for accounts.

Education

Bachelor’s Degree in Marketing, Communications, Public Relations or related field

Job description

Century City, California, United States of America

We are seeking a strong Account Director to join our Healthcare Practice. As an Account Director, you will be responsible for managing client and inter-agency relationships, playing a critical role in elevating the long-term success of our Health practice.

You will serve as the day-to-day client liaison, responsible for partnering with senior team members to supervise major pieces of business across several work streams. Other responsibilities include leading the strategy and development of programs and activities in partnership with integrated specialists and team leads, planning and delivering against clients’ goals, effectively delegating projects, offering counsel to team members, and allocating agency resources to match client budgets.

In this role, you will be working on developing and overseeing annual plans, key messages, communications for data and regulatory milestones, communications for unbranded/brand-supportive programs, reputation management, executive thought leadership, crisis communications, and integrated media strategies to protect and drive corporate reputation and value proposition narratives for pharmaceutical, biotech, medical device and health association clients and prospects. We’re looking for someone with a passion for healthcare communications who understands product portfolios and pipelines as much as disease awareness communications. This individual must be an excellent people leader and client counselor, with a willingness and drive to roll up their sleeves and stay close to the work.

Additional responsibilities include, but are not limited to:

• Day-to-day client support and counsel
• Driving communications support around branded and brand supportive campaigns
• Working with several specialists including media, digital and creative
• Working with senior counselors on strategy and measurement
• Mentor, coach and support team members ensuring constant development of their skills
• Maintain financial responsibility for accounts
• Effectively manage team utilization and maintain financial responsibility for accounts

What We Are Looking For

• Understand broad healthcare landscape, trends and general issues facing the industry
• Can turn ideas into workable plans
• Capacity to convey ownership of assigned projects to junior team members
• Ability to propose solutions to challenges
• Can mobilize and motivate teams
• Can work independently and as part of a team
• Excellent oral and written business communication skills
• Can complete challenging projects within set parameters
• Exceptional judgment when working with team members, client contacts and vendors
• Commitment and dedication to the agency’s success as well as individual career
• Can anticipate client and team needs
• Attention to detail and quality
• Instills confidence with clients and colleagues

Basic Qualifications

• Bachelor’s Degree in Marketing, Communications, Public Relations or related field
• At least 7 years’ PR/communications experience, preferably with corporate experience and/or healthcare experience

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

Salary range: $115,000 – $135,000
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
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115,000-135,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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