Account Director, Asset Services

C&W Services (S); Saint Paul (MN); On-site; USD 140,000 - 165,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement savings plans

Life insurance

Disability insurance

Paid time off

Job summary

Cushman & Wakefield in the Twin Cities seeks an Account Director for Asset Services to lead cross-functional teams and manage a portfolio of client facilities. You will drive strategic account management, service delivery, and financial performance with strong leadership and client relationship skills.

The role requires experience in commercial real estate, lease analysis, and developing occupancy strategies while collaborating with Property and Facility Managers to optimize value for clients.

Qualifications

• Bachelor's degree in business or related field, with industry certifications recommended.
• 10+ years of management experience in commercial real estate or related field.
• Ability to analyze lease language and drive client satisfaction and profitability.

Responsibilities

• Lead cross-functional teams and oversee account management activities.
• Develop strategic plans, occupancy strategies and cost efficiency opportunities.
• Present recommendations with financial justifications and reporting.
• Ensure service delivery standards and client relationship management.
• Mentor and develop staff while maintaining accountability for budgets.

Skills

Cross-functional leadership

Account management

Client relationship management

Strategic leadership

Financial acumen

Presentation skills

Education

Bachelor's degree in business, real estate management, or related field

CFM, FMA, RPA, CPM, CCIM certifications recommended

Job description

Account Director, Asset Services

The Account Director position, based in the Twin Cities, is responsible for leading cross-functional teams and account management services with multiple Property and Facility Managers reporting to them. This position has managerial oversight of a portfolio of client facilities as well as being an integrated team member, developing and managing multiple services including Facility and Property Management services, space planning, lease administration, project management and asset management/transaction management oversight.

Job Description Summary

The account director position provides leadership and management across all aspects of accounts including service delivery standards, client experience & relationship management, talent and team development and financial performance.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Maintain a strategic understanding of the clients' business goals and strategies.
• Establish and implement the overall strategy and performance metrics.
• Oversee account management activities and direct reports.
• Identify and provide service solutions for expansion of existing client services and new business development opportunities.
• Actively engage subject matter expertise to bring best practices to our client.
• Provide day-to-day leadership and contributing support to the account staff.
• Establish a strong partnership with the client.
• Present written recommendations to clients including economic justifications, financial reports, and monthly summary reporting in line with contractual requirements
• Strategic Leadership.
• Develop and gain approval on strategic plans, occupancy strategies and identified cost efficiencies opportunities.
• Ensure compliance with company policy and procedures.
• Ensure account profitability in line with corporate forecast and standards.

KEY COMPETENCIES

• Experience with cross functional, integrated facility management services Leadership & customer relationship management in Commercial Real Estate.
• Strong communication and presentation skills Financial management acumen

IMPORTANT EDUCATION

Bachelor's degree in business, real estate management, or related field. CFM, FMA, RPA, CPM, CCIM industry certifications recommended, other technical training or certifications a plus.

IMPORTANT EXPERIENCE

10 years+ of Management level or other similar capacity Experience in Commercial Real Estate, directly leading and managing multi-disciplined teams Experience in analyzing commercial lease and contract language

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Benefits

• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
• In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

Compensation

The compensation for the position is: $ 140,250.00 - $165,000.00

The company will not pay less than minimum wage for this role.

Equal Opportunity and Accommodations

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail] . Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"