Account Director, Asset Services

Cushman & Wakefield U.S., Inc.; Saint Paul (MN); On-site; USD 140,000 - 165,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Flexible spending accounts (FSA)

Retirement savings plan

Life and disability insurance

Paid time off

Unpaid time away from work

Job summary

Cushman & Wakefield is seeking an Account Director, Asset Services based in the Twin Cities to lead cross-functional teams and oversee a portfolio of client facilities. You will direct multiple service lines, including facility and property management, space planning, lease administration, and project oversight.

The role requires 10+ years in a management capacity within commercial real estate and experience analyzing lease language.

Qualifications

• Bachelor’s degree in business, real estate management or related field is required.
• 10+ years of management-level experience in commercial real estate or a related field.
• Experience analyzing commercial lease and contract language.

Responsibilities

• Lead cross-functional, integrated facility management and account services for multiple client facilities.
• Oversee account management activities and direct reports to ensure service excellence.
• Develop and implement strategies, occupancy plans and cost efficiencies.
• Present written recommendations, financial reports, and monthly summaries to clients.
• Ensure profitability and adherence to corporate forecast and standards.

Skills

Cross-functional leadership

Client relationship management

Financial management

Strategic planning

Communication skills

Education

Bachelor’s degree in business or real estate management

Industry certifications recommended (CFM, FMA, RPA, CPM, CCIM)

Job description

Job Title Account Director, Asset Services

Job Description Summary The Account Director position, based in the Twin Cities, is responsible for leading cross-functional teams and account management services with multiple Property and Facility Managers reporting to them. This position has managerial oversight of a portfolio of client facilities as well as being an integrated team member, developing and managing multiple services including Facility and Property Management services, space planning, lease administration, project management and asset management/transaction management oversight. This position provides leadership and management across all aspects of accounts including service delivery standards, client experience & relationship management, talent and team development and financial performance.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Maintain a strategic understanding of the clients’ business goals and strategies.
• Establish and implement the overall strategy and performance metrics.
• Oversee account management activities and direct reports.
• Identify and provide service solutions for expansion of existing client services and new business development opportunities.
• Actively engage subject matter expertise to bring best practices to our client.
• Provide day-to-day leadership and contributing support to the account staff.
• Establish a strong partnership with the client.
• Present written recommendations to clients including economic justifications, financial reports, and monthly summary reporting in line with contractual requirements
• Strategic Leadership. Develop and gain approval on strategic plans, occupancy strategies and identified cost efficiencies opportunities.
• Ensure compliance with company policy and procedures.
• Ensure account profitability in line with corporate forecast and standards.

KEY COMPETENCIES

• Experience with cross functional, integrated facility management services
• Leadership & customer relationship management in Commercial Real Estate.
• Strong communication and presentation skills
• Financial management acumen

IMPORTANT EDUCATION

Bachelor’s degree in business, real estate management, or related field. CFM, FMA, RPA, CPM, CCIM industry certifications recommended, other technical training or certifications a plus.

IMPORTANT EXPERIENCE

• 10 years+ of Management level or other similar capacity
• Experience in Commercial Real Estate, directly leading and managing multi-disciplined teams
• Experience in analyzing commercial lease and contract language

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

BENEFITS

• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.

COMPENSATION

The compensation for the position is: $ 140,250.00 - $165,000.00

The company will not pay less than minimum wage for this role.

EEO/STANDARD STATEMENTS

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

ABOUT CUSHMAN & WAKEFIELD

INCO: "Cushman & Wakefield" About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture. For additional information, visit www.cushmanwakefield.com