Account Director

Location3 Media; United States; Hybrid; USD 155,000 - 185,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Wellbeing stipends

Paid time off

Remote-friendly with quarterly in‑pern

Job summary

Location3 Media, a Denver-based, remote-friendly agency, seeks a senior leader to own the business, financial performance, and growth of a portfolio of corporate, enterprise, and franchisor clients.

You will manage executive client relationships across corporate executives, franchisor contacts, and field leaders, driving enterprise expansion, enrolled-location growth, and conventions as growth engines. This role reports into leadership and oversees the Account Manager and Local Marketing Manager.

Qualifications

• 7–12 years in digital marketing or agency account management.
• Proven ability to manage portfolio revenue and client retention.
• Ability to align corporate strategy with local execution.

Responsibilities

• Own the business, financial performance and growth of a portfolio of clients.
• Lead executive client relationships across corporate, franchisor, and field levels.
• Drive enterprise expansion and enrolled-location growth with two growth metrics.
• Manage portfolio P&L, including revenue, contracts, pricing, and budgets.
• _direct and develop account and marketing delivery teams.

Skills

Digital marketing

Client leadership

Agency account management

Portfolio P&L ownership

Strategic planning

Job description

About Location3

At Location3, we help some of the world's most recognized multi-location brands grow by connecting national strategy with local success. For more than 25 years, we've solved one of marketing's most complex challenges: helping brands deliver consistent, high-performing marketing across hundreds of local markets while empowering the entrepreneurs and operators closest to their customers. We're also the creators of LOCALACT®, a technology platform that gives local business owners the tools and insights they need to market their businesses with confidence. If you're energized by complex challenges, continuous innovation, and the opportunity to make a measurable impact, you'll feel at home here.

The opportunity

You would own the business, the financial performance and the growth of a portfolio of corporate, enterprise and franchisor clients.

That means the commercial relationship with their marketing leadership, and the team here who work directly with their individual locations. Both sides sit with you.

You would carry two growth numbers and the portfolio profit and loss.

What you will own

• Executive client leadership across both layers. Corporate executives, day-to-day franchisor contacts, field and operations leaders, and participating franchisees, with intentional coverage at every level. Resolves disconnects between corporate expectations and franchisee realities before they affect retention
• Enterprise expansion and enrolled-location growth, carried as two distinct goals. Enterprise through additional services, channels, brands and markets. Enrolled locations through participation barriers, the franchisee value proposition, and adoption
• Franchise convention growth. Owns the account strategy for conventions and system-wide events as a growth engine: goals, offers, Location3 participation and investment, and follow-through on every lead and commitment
• The portfolio P and L. Revenue, retention, scope, contracts, pricing within approved parameters, budgets, delivery expenses, change orders and profitability
• Team and delivery leadership. Directly manages and develops the Account Manager and Local Marketing Manager, and coordinates delivery across Performance, Organic and Marketing Technologies

How you will be measured

Revenue retention across the portfolio. Enterprise expansion revenue against target. Enrolled-location growth against target. Portfolio margin against plan. Enrollment and qualified pipeline generated through conventions. Client satisfaction and stakeholder coverage across all levels. Value and progression of the expansion pipeline.

What we are looking for

• Seven to twelve years in digital marketing, client leadership or agency account management, with retention, expansion or portfolio financial accountability alongside delivery responsibility
• Understands the client’s business plan, unit economics and franchise system well enough to find the root cause of a problem rather than the symptom, and knows that a commitment made at corporate has to be deliverable through the franchisee-facing model
• Wants to carry a portfolio P and L and two separate growth numbers, not just a relationship

Where you will work

This is a Denver-based remote role. You will be asked into our Glendale office a couple of times a month for in-person collaboration. There is no fixed schedule. Our office is at 720 South Colorado Boulevard, Glendale, Colorado.

Compensation and benefits

$155,000 to $185,000 base depending on experience. This is a full-time, exempt position. Eligible for the annual company bonus, paid on company performance.

• Medical, dental and vision cover.
• A 401(k) with company match.
• Wellbeing stipends, paid time off, and support for remote working.