Account Director

Huxley; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid leave

Equal opportunity employer

Job summary

Specialist Staffing Group in the United States is seeking an Account Director to serve as a senior strategic partner for pharmaceutical and biotechnology clients. You will oversee the delivery of medical communications programs and guide cross-functional teams to ensure high-quality work and client satisfaction.

You will build trusted partnerships, drive account growth, mentor the team, and provide strategic counsel while managing budgets and forecasts.

Qualifications

• Significant experience in medical communications or healthcare communications.
• Proven success managing and growing pharmaceutical or biotechnology client relationships.
• Strong project management and organizational skills.
• Strong commercial mindset with experience managing budgets and account profitability.
• Outstanding communication, presentation, and relationship-building abilities.
• Experience leading cross-functional teams and mentoring junior staff.

Responsibilities

• Serve as the primary strategic contact for key pharmaceutical and biotechnology clients.
• Develop and maintain strong, long-term client relationships.
• Lead account planning and identify opportunities for organic growth and expanded partnerships.
• Oversee delivery of publications, medical affairs, scientific communications, and other client programs.
• Partner with scientific, editorial, and project management teams to ensure successful execution.
• Provide strategic counsel and solutions to clients while anticipating evolving needs.
• Lead client meetings, presentations, and business reviews.
• Manage account financials, budgets, forecasting, and resource allocation.
• Mentor and develop account team members, fostering a collaborative and high-performing environment.
• Support new business initiatives, proposals, and pitches as needed.

Skills

Account management

Client relationships

Cross-functional leadership

Communication & presentation

Budget management

Education

Bachelor's degree

Advanced degree preferred

Job description

The Opportunity

As Account Director, you will serve as a senior strategic partner to clients, overseeing the successful delivery of medical communications and medical affairs initiatives while driving account growth and team excellence. You will lead client relationships, guide cross-functional teams, and ensure projects are executed at the highest level of quality and service.

This role is ideal for someone who enjoys both the strategic and operational aspects of client leadership and is passionate about building trusted partnerships.

Key Responsibilities

• Serve as the primary strategic contact for key pharmaceutical and biotechnology clients
• Develop and maintain strong, long-term client relationships
• Lead account planning and identify opportunities for organic growth and expanded partnerships
• Oversee delivery of publications, medical affairs, scientific communications, and other client programs
• Partner closely with scientific, editorial, and project management teams to ensure successful execution
• Provide strategic counsel and solutions to clients while anticipating their evolving needs
• Lead client meetings, presentations, and business reviews
• Manage account financials, budgets, forecasting, and resource allocation
• Mentor and develop account team members, fostering a collaborative and high-performing environment
• Support new business initiatives, proposals, and pitches as needed

Qualifications

• Bachelor's degree required; advanced degree preferred
• Significant experience in medical communications, healthcare communications, medical affairs consulting, or agency account management
• Proven success managing and growing pharmaceutical or biotechnology client relationships
• Strong understanding of medical affairs, publications, and scientific communications programs
• Excellent project management and organizational skills
• Strong commercial mindset with experience managing budgets and account profitability
• Outstanding communication, presentation, and relationship-building abilities
• Experience leading cross-functional teams and mentoring junior staff

EOE Statement: Specialist Staffing Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to base pay, direct-hire employees may be eligible for client offered benefits such as medical, dental, and vision coverage, and paid leave where required by applicable law. Eligibility may vary based on factors such as location and hire date and is subject to change.