Account Director

The HWP Group (Health & Wellness Partners, LLC); United States; Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401k with match

Generous PTO

On-site gym

Wellness initiatives

Remote and hybrid options

Job summary

Health & Wellness Partners, LLC (HWP) is seeking an Account Director to lead client relationships and cross-functional teams in medical communications. You’ll translate strategic goals into impactful projects while guiding daily agency operations and ensuring deliverables meet budgets and timelines.

You’ll collaborate with clients and key opinion leaders, oversee project execution from planning to delivery, and drive compliant, high-quality results across live and digital platforms.

Qualifications

• 3-5 years of account/project direction experience within a medical communications or medical advertising agency.
• Located in the Boston or San Diego area is a plus for client collaboration.
• Familiarity with medical terminology and pharmaceutical products and knowledge of regulations and program implementation procedures.
• High level of business acumen, financial awareness and negotiation skills.
• Client intimacy mindset and experience in end-to-end project development.
• Proven ability in organic business development, including crafting tactical recommendations.
• Expertise in Scope of Work (SOW) development and management.
• Excellent oral and written communication and time management skills.

Responsibilities

• Lead Project Execution: Manage projects from planning through delivery and coordinate internal teams, vendors, and stakeholders.
• Schedule & Risk Management: Communicate schedules and monitor risks, implementing mitigation.
• Project Tools & Tracking: Build and maintain timelines, tasks, milestones, and deadlines.
• Team Alignment: Facilitate meetings to align methodology, goals, and progress.
• Resource Allocation: Manage resources within budget and flag out-of-scope requests.
• Documentation & Budgeting: Create statements of work, budgets, and reconciliations.
• Team Development: Support onboarding and training of Managers and Coordinators.
• Compliance Oversight: Ensure MLR/FDA approvals and regulatory requirements are met.

Skills

Account management

Project direction

Client relations

Regulatory knowledge

Budgeting

Leadership

Tools

Microsoft Office

Adobe Workfront

Job description

Health & Wellness Partners, LLC (HWP), is a medical and scientific communications agency that collaborates with life science industry stakeholders to develop award-winning solutions that advance patient care and transforms scientific content into compelling live and virtual user experiences through digital platforms, congress engagement, and more. We bring clients, providers, and patients outstanding educational programming paired with innovative digital and interactive dissemination vehicles.

We are committed to making a difference in health care and in the lives of our team members. We aim to provide every employee with a job they love in a culture focused on career growth, well-being, and community outreach. We have been recognized as both an MM+M Best Place to Work and an Inc. Best Workplace.

For more information, visit thehwpgroup.com.

What You Need to Know

We’re seeking an experienced Account Director to join our Account Services team—someone who excels at cultivating lasting relationships with clients and key opinion leaders. In this role, you’ll partner closely with clients to translate their strategic goals and tactical plans into impactful projects, while guiding internal teams to deliver exceptional results. You’ll lead cross-functional collaboration and oversee the daily operations within the agency, ensuring all deliverables align with client objectives, timelines, and budgets.

What You’ll Do

• Lead Project Execution: Manage projects from planning through delivery, acting as the central liaison between internal teams, external vendors, and stakeholders to ensure clarity around deliverables, timelines, budgets, and strategic goals.
• Schedule & Risk Management: Communicate project schedules and updates to all stakeholders. Monitor progress to identify potential risks and implement mitigation strategies proactively.
• Project Tools & Tracking: Utilize project management platforms to build and maintain timelines, tasks, milestones, and deadlines.
• Team Alignment: Facilitate project meetings to ensure cross-functional teams are aligned on methodology, goals, and progress tracking.
• Resource Allocation: Manage project resources within budget, flagging scope changes or out-of-scope requests to the Account Lead and client.
• Documentation & Budgeting: Develop materials, statements of work (SOWs), program budgets, and reconciliations with precision and clarity.
• Team Development: Support onboarding and training of Managers and Coordinators. Delegate tasks and oversee execution to ensure quality and timely delivery.
• Compliance Oversight: Ensure all MLR/FDA approvals are completed on schedule and that content meets client expectations and regulatory requirements.

What You’ll Have

• 3-5 years of account/project direction experience within a medical communications or medical advertising agency.
• Located in the Boston or San Diego area is a plus for client collaboration
• Familiarity with medical terminology and pharmaceutical products and knowledge of regulations and program implementation procedures
• High level of business acumen, financial awareness and negotiation skills
• Client intimacy mindset
• Experience in end-to-end project development, from ideation through implementation
• Proven ability in organicbusiness development, including crafting tactical recommendations
• Expertise in Scope of Work (SOW) development and management
• Excellent oral and written communication and time management skills
• Proven strong interpersonal skills and the ability to participate constructively and effectively in meetings with a clear understanding of individual action items
• Proactive problem-solving skills in communications with internal teams and clients
• Proficiency in Microsoft®Office Suite
• Familiarity with Project Management platforms, especially Adobe® Workfront

What We Offer

• Immediate eligibility for all benefits, including medical, dental, vision, group term life, short-term and long-term disability
• Benefits 100% company paid
• 401k plan employer matching contributions
• Eligibility for company sponsored incentive plans
• Generous PTO, including a week off in December for the holidays
• On-site gym and other employee wellness initiatives
• Employee Assistance Program
• Comp pay or comp time for onsite weekend work
• Availability of cell-phone stipends, based on business need
• Leadership development training program and other career development programs
• Remote and hybrid work schedule options
• Salary range: $100,000 – $120,000 annually. Note: Actual salary will depend on background and experience.

M/F/V/D

Please note, we will only respond to candidates we deem qualified.