Account Director

Epiq; Seattle (WA); Remote; USD 120,000 - 180,000; Full time

Job summary

Epiq is seeking an Account Director to lead strategic client engagements from our Seattle remote team. You will drive sales for litigation support services, build trusted advisor relationships, and partner with management to meet revenue targets while delivering outstanding client outcomes.

This full-time, work-from-home role demands strong communication, a proven sales track record, and the ability to translate complex services into business value for law firms and corporate clients.

Qualifications

• Proven sales track record achieving quotas in B2B environments.
• Strong written and verbal communication with C-level clients.
• Ability to upsell and identify new opportunities within accounts.
• Comfort with presenting complex services to diverse clients.

Responsibilities

• Sell litigation support services for assigned territory.
• Develop trusted advisor relationships with clients.
• Collaborate with Sales Management to meet revenue targets.
• Conduct client meetings, presentations, and product demonstrations.
• Coordinate billing and ensure client satisfaction.
• Manage existing and new clients to maximize retention.

Skills

Proven sales track record

Excellent communicator

Ability to upsell

Remote work / self-motivation

Education

Bachelor’s degree or equivalent work experience

Job description

Account Director

Location: Seattle, WA

Remote Type: Remote: Work from Home Full-Time

Time Type: Full time

Job Description

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Job Summary:

Essential Job Responsibilities

• Become an expert in the application and sale of litigation support services for your territory. These services include Electronic Data Discovery, Document Hosting/Coding, Consulting, Managed Review and other Professional Services.
• Become a trusted advisor for clients while working to identify new opportunities to upsell within their business
• Partner with Sales Management to align the sales strategies in the market and meet annual revenue targets along with personal earning goals
• Perform hunting activities to identify the needs of new potential clients
• Schedule and attend sales calls, customer meetings, presentations and demonstrations
• Account management of existing and newly added clients
• Diligently work to achieve high customer satisfaction ratings
• Coordinate billing and project activities with all internal teams to support the optimal outcome of client engagements
• Meet daily sales outstanding goals for your assigned territoryWork within company policies to complete sales reports as assigned

Qualifications & Characteristics

• Proven high-achiever with a track record of selling success where you’ve met or exceeded goals
• Ability to produce a sales brag book of continual goal achievements for quotas and client satisfaction
• Pick up quickly on new technology verticals and sales strategies
• Excellent communicator – Presentation of complex technical details, articulate, and able to instill confidence in clients
• Bachelor’s degree or equivalent work experience

#LI-REMOTE

#LI-JA1

#1100 Epiq eDiscovery Solutions, Inc.

Your specific salary will be determined based on several factors:

• Location-based market ratefor the role
• Your abilitiesin relation to the job specification
• Performanceduring screening and interview
• Pay paritywith the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships
• Nurture long-term relationships
• Remove collaboration barriers
• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in
• Align communication with organizational goals
• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities
• Make informed decisions
• Align team goals with boarder strategy
• Empower teams to manage their own goals
• Translate vision into clear priorities
• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency
• Use clear documentation and expectations
• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.