Account Director

Sia Experience; New York (NY); On-site; USD 150,000 - 175,000; Full time

Job summary

Sia Experience seeks an Account Director to manage client accounts effectively, driving strategic initiatives and collaboration across teams. Ideal candidates will have 7-10 years in digital agency management, demonstrating strong relationship-building skills and a keen understanding of the advertising ecosystem. Join a vibrant team committed to delivering transformative experiences and driving client success.

Benefits

Annual Discretionary Bonus

Healthcare Coverage with Multiple Plans

Paid Time Off

Parental Leave at 100% Base Pay

401(k) Plan with 4% Matching

Flexible Spending Account (FSA)

Monthly Cell Phone Stipend

Wellness Programs

Qualifications

• 7-10 years of digital agency experience in managing relationships required.
• Solid understanding of account and project management methodology.
• Proven track record in prioritizing a heavy workload.

Responsibilities

• Manage accounts and curate relationships to meet client goals.
• Provide strategic stewardship to clients and align internal teams.
• Develop client proposals and execute SOWs.

Skills

Organizational Skills

Written and Communication Skills

Problem Solving

Relationship Building

Strategic Thinking

Education

Bachelor's Degree

Job description

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Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.

Sia Experience is the marketing and creative pillar of Sia. We thrive at the intersection of strategy, consulting, and marketing communications. Our end-to-end solutions blend category-leading design, technology, and strategic insight to craft transformative experiences and connectivity. Our agency X consulting model is big enough to deliver, and small enough to be nimble.

About Sia

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.

Sia Experience is the marketing and creative pillar of Sia. We thrive at the intersection of strategy, consulting, and marketing communications. Our end-to-end solutions blend category-leading design, technology, and strategic insight to craft transformative experiences and connectivity. Our agency X consulting model is big enough to deliver, and small enough to be nimble.

Job Description

As Account Director, you successfully manage accounts, curate relationships and contribute to the overall coordination of cross-functional teams to ensure we are meeting the client goals. The right candidate will be responsible for assessing client business needs, providing strategic stewardship to the clients, aligning the internal team on business objectives, and ultimately meeting & exceeding client expectations.

You are a big thinker, incredibly organized, and enjoy building relationships. You love and understand the entire digital ecosystem across all advertising - paid, earned, owned, social, mobile, user experience, web development, analytics, etc.

What Success Looks Like:

• You demonstrate keen strategic planning/oversight of project plans and engagement structure. You align the project plans and engagement structure with the agency’s financial goals including:
  • Aggregating profitability (i.e. you have a deep understanding of how to structure the engagement in a strategic way to meet client goals.)
  • Ensuring the work quality is delivered at the highest level, which sets us up to grow the account, but you are also cognizant of financial and timing parameters and leverage creative ways to get us where we need to be.
  • Structuring the plan/resourcing strategy to maximize impact on ongoing monthly financial goals related to our revenue targets and breakeven. You are agile in thinking about assumptions we can make, things we can pull up and keeping us on track to hit these goals ongoing.
  • Holding the production team accountable to the accuracy of the numbers they're reporting in context to 1) your views on the account and how/why/when we should be investing and 2) reality of what's in our systems related to the plans you know about (i.e. trust your gut)
• You are effectively developing client proposals, executing SOW’s and translating client requests into actionable briefs.
• Business growth is achieved because you are proactively seeking opportunities to add value, extend campaigns, recommend new projects, and build relationships.
  
  

Qualifications

• At least 7-10 years of digital agency experience in managing relationships required
• Solid understanding of account and project management methodology including the ability to identify and resolve issues, manage risk, and run team meetings
• Proven track record in prioritizing a heavy workload
• Able to meet deadlines with accuracy and minimum supervision
• Superb written and communications skills
• Comfortable and confident acting as a product owner
• Professional, friendly demeanor with extremely strong organizational skills and high attention to detail
• Ability to solve problems with keen instincts and organizational experience
• Positive, professional team-player
• Proven knowledge of the digital ecosystem across the entire advertising landscape (paid, earned, owned media, social, mobile, user experience, web development, analytics, etc.)
• Bachelor's degree required
  
  

Additional Information

Why Join Sia?

Excellence | Entrepreneurship | Innovation | Teamwork | Care & Support | Employee Wellbeing

These are the six core values that guide all our actions.

Your experience at Sia will be enriched by a(n):

• Entrepreneurial journey
• Support with achieving professional development goals through guidance and real-time feedback
• Continuous learning & development opportunities

Compensation & Benefits

Compensation is determined by years of experience and proven previous success in this role and level of expertise in the skills needed to perform this role at the highest level. Salary Range: $150,000-$175,000/year

• Salary + Annual Discretionary Bonus
• Healthcare coverage that includes 3 medical plan options: Anthem – EPO HSA, EPO HSA MERP, and PPO; dental and vision through MetLife; and life insurance policies through Mutual of Omaha
• Flexible Spending Account (FSA)
• Paid Time Off
• Parental leave paid at 100% of base pay for all new parents
• 9 Company Holidays + 1 Floating Holiday
• 401(k) Plan - 4% matching and vested on day 1
• College save-up plan & college loan repayment plan
• Monthly cell phone stipend
• Pre-tax account for Parking and Mass Transit
• Sia provides several wellness and incentive programs free of charge through the firm medical plan – Anthem - such as:
  • Gym Reimbursement
  • LiveHealth Online
  • Well-being Coach
  • Building Healthy Families Program
  • And much more

Diversity, Equity, Inclusion & Belonging

At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Office Workplace Guidelines

Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location.

Work Authorization & Sponsorship

At this time, Sia does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management

• Industries

  Advertising Services

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