Account Director

Socket.dev; Boise (ID); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

100% Employee Owned

Bonus potential

Paid parking at office

401(k) plan with match

Medical, life, and disability coverage

Generous time off program

Great clients

Job summary

Drake Cooper in Boise, Idaho is seeking an experienced Account Director to lead a major client relationship. You will be the senior day-to-day account leader, guiding a small team and turning client priorities into actionable marketing plans.

You will own client leadership, campaign direction, and the financial health of the relationship, balancing exceptional service with profitability. This hybrid role requires in-office presence Tue–Thu.

Qualifications

• 10+ years of progressive account management or client services experience.
• Current or recent experience operating at the Account Director level with senior client relationships.
• Proven record of leading multi-disciplinary agency teams and major initiatives with budgets and stakeholders.
• Demonstrated ability to identify what needs attention, develop a point of view, and move the team toward action.
• Strong strategic thinking connecting business context, data, client input, and agency expertise.
• Excellent written and verbal communication with the ability to challenge, advise, clarify, and de-escalate.
• Strong financial acumen, budgeting, forecasting, profitability, and scope changes.
• Exceptional organization and attention to detail with a higher-level view of the account.
• Track record of coaching account talent and building leadership in a dynamic environment.
• Maturity, accountability, and a collaborative approach.
• Bachelor's degree or equivalent experience.

Responsibilities

• Lead client relationships and set the strategic marketing direction.
• Oversee account and campaign leadership with clear ownership and ongoing decisions.
• Manage financial health: scopes, budgets, forecasts, billing, profitability.
• Develop and mentor the account team to deliver high-quality work.

Skills

Account leadership

Client relationship management

Strategic thinking

Financial acumen

Budget forecasting

Team leadership

Communication skills

Risk identification

Collaboration

Education

Bachelor's degree in marketing, business, communications, or related field

Job description

We are looking for an experienced Account Director to lead one of Drake Cooper's largest and most complex client relationships. This person will step in as a senior, day-to-day account leader who can see around corners, bring focus to an integrated agency team, and turn a client's business priorities into clear marketing action.

This is a hands-on leadership role for someone who has already operated at the Account Director level. The right person will be proactive without waiting for direction, confident with senior clients, steady under pressure, financially sharp, and generous in developing account talent. They will know what to watch, when to act, and when to elevate a risk, decision, or opportunity.

The Account Director will guide the client’s marketing plans and priorities through the agency, ensuring the team delivers high-quality work while operating efficiently and responsibly. They will lead and develop a small account team, manage account revenue and forecasts, and balance exceptional client service with the financial health of the relationship. As an agency leader, they will bring maturity, accountability, and a collaborative perspective to decisions that affect both the client and Drake Cooper.

This is a hybrid role based out of our Boise, Idaho office and is required to be in the office Tuesday through Thursday.

What You Will Own:

Client Leadership
Build a strong, direct relationship with the client and become someone they trust as both an advocate and advisor. The Account Director should understand the client’s business, growth priorities, challenges, internal dynamics, and market needs well enough to anticipate what is coming next. They should bring forward recommendations, identify risks and opportunities early, and lead productive conversations with everyone from day-to-day contacts to senior decision-makers.

Account and Campaign Leadership
Guide the client’s marketing priorities through the agency and ensure the right people are focused on the right work. The Account Director should stay especially close to initiatives that are significant in size, complexity, investment, or opportunity while giving other members of the account team meaningful ownership of the day-to-day work. They should maintain a clear view of work in progress, upcoming decisions, approvals, dependencies, and potential issues, and know when something needs to be elevated to agency leadership.

Financial and Operational Leadership
Understand and actively manage the financial health of the account, including scopes of work, budgets, forecasts, staffing plans, revenue, profitability, and account billing. The Account Director should work closely with project management, media, finance, and agency discipline leads to identify capacity, timing, scope, or financial concerns before they become problems. They are responsible for balancing exceptional client service and high-quality work with responsible agency operations and a fair value exchange for both the client and Drake Cooper.

Team Leadership and Development
Lead the account team with clear expectations, thoughtful delegation, timely feedback, and visible accountability. The Account Director should understand the strengths, development needs, workload, and capacity of each team member and create opportunities for them to grow. This includes working closely with managed team members to build stronger strategic judgment, anticipation, confidence, and client leadership skills. The Account Director is also responsible for recognizing when the team needs additional support and raising those needs before they affect the work or the people doing it.

Reporting:

This Account Director will work closely with the Group Account Director and agency discipline leaders. The role is expected to be an active, senior presence with the client and the internal team, combining strategic oversight with enough proximity to the work to keep a large account moving well.

• 10+ years of progressive account management or client services experience, primarily within an integrated marketing or advertising agency.
• Current or recent experience operating at the Account Director level, with direct ownership of a large, complex, integrated account and senior client relationships.
• A proven record of leading multi-disciplinary agency teams and major initiatives involving meaningful budgets, numerous stakeholders, and overlapping workstreams.
• Demonstrated ability to move beyond ask-and-respond service: you independently identify what needs attention, develop a point of view, and move the team toward action.
• Strong strategic thinking and the ability to connect business context, data, client input, and agency expertise into clear recommendations.
• The confidence, credibility, and communication skills to effectively advise senior client and agency leaders.
• Excellent written and verbal communication, including the judgment to challenge, advise, clarify, and de-escalate when needed.
• Strong financial acumen, with hands-on experience developing scopes, managing budgets and forecasts, protecting profitability, and navigating scope changes.
• Exceptional organization and attention to detail, paired with the ability to maintain a higher-level view of the account and prioritize what matters most.
• A track record of coaching account talent and helping strong performers build strategic judgment, confidence, and leadership range.
• Maturity, curiosity, calm, accountability, and a collaborative approach in a dynamic environment with competing priorities.
• A bachelor's degree in marketing, business, communications, or a related field, or equivalent relevant experience.

Especially Valuable:

• Experience leading marketing for a bank, credit union, fintech company, insurance organization, or another regulated category.
• Experience with regional or multi-market brands, including market expansion, localized marketing, and significant integrated media investment.
• Working knowledge of regulatory, compliance, privacy, and approval considerations that affect financial-services marketing, with the judgment to engage the right experts rather than act as legal counsel.
• Experience supporting organic account growth, new business efforts, or agency-wide leadership initiatives.

• 100% Employee Owned
• Opportunity for Bonus
• Paid Parking at our office locations
• 401(k) plan with a match
• Agency-paid medical, life, and short-term disability insurance, along with options for vision, dental, additional life, and long-term disability insurance
• A generous time off program, including family leaves and volunteer work
• Great clients!!

Drake Cooper is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law. Employment decisions are based on job-related qualifications, skills, experience, the requirements of the role, and business needs.

We are proud to foster a workplace where every employee is treated with respect, professionalism, and fairness, and where individuals have the opportunity to contribute, grow, and succeed.