Account Development Representative

Poolcorp; Tampa (FL); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Rx with F

401(k) with generous match

PTO 13 days + 8 holidays

Life Insurance

Long-Term Disability

Tuition assistance

Employee Stock Purchase Plan

Employee discounts

Job summary

POOLCORP is seeking an Account Development Representative to own a dedicated book of 500–700 customer accounts and grow them entirely over the phone. This is a proactive, outbound role working with pool builders, service companies, and retailers to increase share of wallet.

You will collaborate with field sales and Sales Centers to ensure each account receives the right attention daily, using Phone, email, and virtual meetings to stay connected and drive sales.

Qualifications

• 1–3 years of sales experience in inside sales or account management.
• Proactive hunter mentality—comfortable picking up the phone and asking for the business.
• Proven ability to manage a large book of accounts and work in a metrics-driven environment.
• Excellent verbal communication, listening, negotiation and objection-handling skills.
• Experience with CRM systems (Salesforce or similar) and Microsoft Office.

Responsibilities

• Own and manage an assigned portfolio of 500–700 accounts with a call plan.
• Make a high volume of outbound calls to drive sales, margin growth and share of wallet.
• Complete the full sales cycle by phone—identify needs, quote, negotiate, and close.
• Promote POOLCORP products, programs, and digital tools to maximize purchasing.
• Maintain accurate CRM records and collaborate with Sales Center teams and Customer Service.

Skills

Sales experience

Bilingual (English/Spanish)

CRM systems

Microsoft Office

Phone systems

Education

High School Diploma or GED

Two- or Four-Year Degree (plus)

Tools

Salesforce / CRM

Microsoft Office

Multi-line phone systems

Job description

Location and Pay

Location: Tampa, FL - 56; 9216 Palm River Road, Suite 201, Tampa, Florida - 33619 Pay: $22 - $28 + performance bonuses up to $2,500.

Benefits

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs 401 (k) with generous company match 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!) 100% employer paid Life Insurance and Long-Term Disability Insurance Paid Parental Leave Fully Funded Tuition Education Programs Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance Employee Stock Purchase Plan Employee Discounts and much more!

Job Summary

As an Account Development Representative (ADR), you'll own a dedicated book of approximately 500–700 customer accounts and grow them entirely over the phone. This is a proactive, outbound selling role – not order-taking. You'll build relationships with pool builders, service companies, and retailers, uncover what they're buying elsewhere, and increase share of wallet by showing how SCP/SPP can add value to their business. You'll work alongside our field sales team and Sales Centers to make sure every account gets the right level of attention, every day.

What You’ll Do

Own and manage an assigned portfolio of approximately 500–700 accounts, developing a call plan and cadence that ensures consistent, proactive contact with every customer. Make a high volume of outbound calls to existing, lapsed, and underpenetrated customers to drive sales, margin growth, and share of wallet. Complete the full sales cycle by phone – identify needs, recommend solutions, quote, overcome objections, negotiate, and close. Monitor customer purchasing patterns to spot declining accounts, missing product categories, and cross-sell/upsell opportunities, and act on them quickly. Promote POOLCORP products, programs, early buy and seasonal promotions, and digital tools (including POOL360) to maximize customer purchasing through all of POOLCORP’s channels. Win back lapsed and at-risk accounts and help convert prospects into active, loyal customers. Use a wide array of communication channels – phone, email, text, and virtual meetings – to stay connected and responsive to customers' real-time needs. Maintain accurate, timely records of all customer interactions, opportunities, and follow-up details in the CRM. Achieve or exceed shared metrics for daily outbound calls, customer conversations, sales growth, and account penetration. Partner with Territory Sales Representatives, Sales Center teams, and Customer Service to resolve issues and deliver a seamless customer experience. Report to the Sales Manager and collaborate with Sales Center and Regional Managers to grow the business. Other duties as assigned.

What We’re Looking For

1–3 years of sales experience, ideally in inside sales, telesales, or account management within a distribution or B2B environment. A proactive, competitive hunter mentality – comfortable picking up the phone, starting conversations, and asking for the business. Proven ability to manage a large book of accounts, prioritize your time, and work in a fast-paced, metrics-driven environment. Excellent verbal communication, listening, negotiation, and objection-handling skills. Resilience, self-motivation, and disciplined follow-through. Comfort with technology, including CRM systems (Salesforce or similar), Microsoft Office, and multi-line phone systems. Pool, irrigation, building products, or trade distribution experience is a plus. Bilingual (English/Spanish) preferred. High School Diploma or GED; a two or four-year degree is a plus.

Why join POOLCORP?

Looking to work for the best in the industry? Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 445 Sales Centers in 12 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Trends, Pinch A Penny, and Horizon Distributors. We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success. As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds! So, end your job search here – at POOLCORP – Where Outdoor Living Comes to Life! Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions. All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

Commitment and Legal

#SFL1 POOLCORP is the world’s leading independent distributor of swimming pool supplies, with an additional focus on irrigation, equipment, outdoor living and landscape products. At the core of our business, you will find Safety, Growth, Profitability and Employer of Choice. Our commitment focuses on providing exceptional value and promoting growth for our customer’s businesses, expanding opportunities for our employees, and increasing returns for our shareholders. At the heart of our success is our associates. We need talented employees at every level and anticipate even greater needs in the future! At POOLCORP, the pace is fast, the atmosphere is fun and the people are friendly. Every team member is encouraged to innovate, contribute ideas, and discover solutions as an important part of a world-class team. You’ll have the opportunity for your talent to be recognized and to grow. Join our team of dedicated, talented associates and build an exciting career with POOLCORP, the industry leader. POOLCORP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract.

Contact

Career Paths Compensation and Benefits POOLCORP Culture POOLCORP is committed to creating an accessible and inclusive application process. Should you need any accommodations or assistance, please contact our Talent Acquisition team.

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