Account Development Manager - West Coast

Faye; Northern (KY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Faye seeks an experienced Account Development Manager for the West Coast region to grow our travel insurance accounts. You will lead development activities, build strong relationships with partners, and implement strategic plans to achieve sales targets.

The role requires travel domestically and internationally and a deep understanding of the travel and insurance sectors. Join a collaborative team and help redefine travel protection with Faye’s innovative offerings, contributing to sustained

Qualifications

• 4+ years leading account development activities in B2B2C, preferably travel or insurance.
• Strong understanding of travel channels: agencies, airlines, OTAs, hospitality.
• Excellent communication, interpersonal and presentation skills.
• Proven ability to build long-term client relationships and drive revenue.

Responsibilities

• Develop and maintain strong relationships with industry partners to ensure retention.
• Create and execute strategic account plans to meet sales targets and grow revenue.
• Conduct regular meetings with clients to understand needs and present solutions.
• Monitor market trends and competitor activity to identify opportunities.
• Represent Faye in travel industry forums, conferences and events.

Skills

Account development

B2B2C experience

Travel industry knowledge

Communication skills

Client relationship management

Strategic planning

Market analysis

Presentations/public speaking

Job description

Faye is the first-ever digital, consumer-centric travel insurance for Americans with a product redefining travel coverage and care, taking it from a forgettable add-on to a “must-have advantage” that enhances the entire trip experience. Faye’s whole-trip protection, coupled with its proprietary technology, enables 24/7 immediate assistance, claims processing and reimbursements anywhere in the world, setting a new standard and over-delivering in an industry synonymous with doing the opposite.

Life at Faye

At Faye, every day is a journey. Whether you’re building the next generation of travel products, coding new solutions, or helping travelers navigate the unexpected, your work here has a real impact on real people. Our team is as diverse as the destinations our travelers explore–made up of 62% women, 50% parents, and a few office pets. Since launching in 2022, we’ve accomplished what others in the travel insurance industry only dream of–and we’re just getting started. At Faye, we believe in growing together, having fun along the way, and making every day count.

What We’re Looking For

We are looking for a seasoned Account Development Manager for our West Coast Region to join our growing Business Development team. The ideal candidate has a proven track record in account development, with a deep understanding of the travel and/or insurance industries.

As a member of Faye’s Business Development team, you will play a crucial role in growing and developing our accounts within the travel industry vertical.

We work in a fun, collaborative, and open-minded environment and are looking for proactive and accountable professionals focused on continuous learning and growth to push themselves and our team forward.

Responsibilities

• Account Management: Develop and maintain strong relationships with our industry partners, ensuring high levels of client satisfaction and retention.
• Strategic Planning: Develop and implement strategic account plans to achieve sales targets and drive revenue growth.
• Client Engagement: Conduct regular meetings and presentations with clients to understand their needs, provide solutions, and promote Faye Travel Insurance products.
• Market Analysis: Stay informed about industry trends, market conditions, and competitor activities to identify opportunities.
• Representation: Represent Faye in various professional forums, conferences and events in the travel space.

Requirements

• 4+ years of experience in leading account development activities, specifically B2B2C account development, ideally within the travel or insurance industry.
• Strong understanding of the travel sector, including agencies, airlines, cruise lines, hospitality, tour operators and OTAs.
• Excellent communication, interpersonal and presentation skills.
• Proven ability to build and maintain long term client relationships.
• Strategic thinker with a results-driven approach.
• Ability and desire to travel domestically and internationally.
• Ability to run with new ideas, be proactive and excel independently and as part of a team.