Account Development Manager

SYNNEX; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in the IT sector seeks an Account Manager to enhance customer relationships and drive sales growth. You'll manage channels including resellers and enterprise partners while ensuring a positive impact on customer satisfaction. Ideal candidates have experience in channel management and IT hardware, with a focus on communication and negotiation skills.

Benefits

Elective Benefits tailored for a better lifestyle.

Formal programs on leadership and professional development.

Boost Well-Being through seminars and events.

Diversity and Inclusion initiatives.

Onboarding program for new co-workers.

Qualifications

• Min 4-6 years of channel management experience.
• Strong communication and negotiation skills.
• Previous experience in handling IT hardware products preferred.

Responsibilities

• Handle end-to-end business relationships and improve customer experience.
• Drive sales and revenue for assigned products and meet targets.
• Map potential prospects and enroll new partners.

Skills

Business Relationships

Communication

Identifying Customer Needs

Negotiation

Sales

Tools

CRM Tools

Job description

Job Description

Key Responsibilities:

• Should be an account manager for the customer, handling end – to -end business relationships thus creating a positive impact on customer experience and CSAT

• Channel management of Resellers, sub-distributors, System Integrators and Enterprise partners with an ability to resolve customer pain points through consultative approach

• Drive sales and Revenue for assigned products and meet target consistently

• Map potential prospects, enroll new partners and get revenue growth

• Should have ability to search for potential new products and suggest to management

• Step up with product management ability as per job requirement and demand

• Support Go-To-Market (GTM) strategy of vendors to drive business outcome

• Should be able to forecast sales, analyze competition and market trends and follow-up on customers

• Manage opportunity process through continuous engagement with internal stakeholders

• Represent the organization in vendor meetings, industry road shows

• Support partner recruitment drives and enablement workshops.

Requirements:

• Min 4-6 years of channel management experience

• Previous Experience in handling IT hardware products preferred

• Strong communication and negotiation skills; Ability to converse in local language is desirable apart from English and Hindi

• Should have knowledge of the region including major cities, T2 towns and customers

• ability to meet deadlines and work under pressure as per job requirement

• Should have acumen to assess customer needs and accordingly pitch in suitable product lines to drive revenue, margin and growth for the company

• Should be comfortable with standard sales deliverables like sales quota, gross margin, revenue and payment collections

• Should be a self-motivator, and be comfortable with both farming existing accounts and hunting new relationships

• Should possess knowledge to collect data required on market trends, and submit to management as and when required

• Knowledge of CRM tools is welcome

Key Skills

Business Relationships, Communication, Identifying Customer Needs, Negotiation, Sales

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.