Account Development Manager

Syneos Health, Inc.; North Carolina; On-site; USD 65,000 - 95,000; Full time

Job summary

Syneos Health, Inc. is seeking an Account Development Manager to drive outbound outreach to prospective biopharma organizations. You will craft tailored messages, manage campaigns and events, and qualify inbound leads for the sales team.

The role requires strong communication, CRM proficiency, and the ability to travel up to 10% to engage with potential customers and participate in industry events. This is a full-time position based in the United States.

Qualifications

• 4-year/Bachelor's degree required.
• Bachelor's degree with business, life sciences or related field preferred.
• Experience in biopharma or healthcare sales/BD is preferred.

Responsibilities

• Conducts outbound outreach to initiate contact with decision-makers at biopharmaceutical organizations.
• Crafts and delivers tailored messages highlighting Syneos Health's value proposition.
• Executes campaigns and conference activity to broaden market awareness.
• Reviews inbound leads and assesses fit based on prospect needs and pipeline stage.
• Leverages tools to conduct needs assessments and determine opportunity quality.

Skills

Outbound prospecting

CRM proficiency

Communication skills

Travel readiness

Education

Bachelor's degree

Business/Life Sciences field

Tools

Salesforce

Microsoft Office

Job description

Account Development Manager

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering-for each other, for our customers, and ultimately for the people who rely on the services we support.

Why Syneos Health

• - We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• - We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life.
• - We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

• - Conducts outbound outreach (cold calls, emails, social engagement) to initiate contact with decision-makers and influencers at prospective biopharmaceutical organizations.
• - Crafts and delivers compelling messages tailored to each target, clearly articulating Syneos Health's unique value proposition and service offerings.
• - Executes key campaigns and conference activity to broaden market awareness and deepen engagement.
• - Reviews inbound Marketing leads and evaluates fit based on prospect needs, pipeline stage and strength, outsourcing preferences, current/future projects, financial status, and alignment with Syneos capabilities.
• - Leverages multiple tools to conduct high-level needs assessments to determine opportunity quality and timing.
• - Qualifies and transitions well-vetted leads to the appropriate Inside Sales or Business Development team members for further engagement and negotiation.
• - Maintains detailed, up-to-date documentation of all outreach activities, lead qualification outcomes, and account intelligence within CRM systems (e.g., Salesforce).
• - Provides real-time feedback to Sales and Marketing on prospect engagement trends, messaging effectiveness, and areas for strategic refinement.
• - Continuously engages prospects through thoughtful follow-up, sharing relevant updates and opportunities to maintain interest.
• - Partners with Business Insights (BI) and internal analytics teams to prioritize high-potential accounts and refine territory engagement strategies using data and lead-scoring insights.
• - Monitors key performance indicators (KPIs) related to outreach volume, conversion quality, and lead maturity; uses data to optimize approach.
• - Leverages leads and insights from conferences, trade shows, and internal BD activities to source new opportunities (including actively attending Conferences and road shows aligned with the region that they support, as needed)
• - Participates in cross-functional collaboration sessions to share prospect feedback, best practices, and market intelligence.
• - Performs other work-related duties as assigned.

Qualifications

Minimum

4 Year / Bachelor's Degree

Preferred

• - 4 Year / Bachelor's Degree
• - in Business, Life Sciences or related field

Additional Qualifications

• - Experience in the biopharmaceutical or healthcare industry in a sales, marketing, commercial operations, and/or business development capacity (with other industries considered based on transferable sales skills).
• - Demonstrated ability to thrive in a fast-paced, agile environment with shifting priorities.
• - Proven success in high-volume outbound prospecting and lead qualification.
• - Strong written, verbal, and interpersonal communication skills; able to build rapport and credibility with senior-level stakeholders.
• - Skilled at using CRM platforms (e.g., Salesforce) and leveraging data analytics tools to guide outreach decisions and track effectiveness.
• - Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).
• - Highly organized and detail-oriented with the ability to manage multiple priorities simultaneously.
• - Self-starter with a collaborative mindset and a commitment to continuous learning and growth.
• - Ability to travel up to 10% for team meetings, training, or industry events.

Critical Skills

• - Sales & Prospectin