Account Coordinator, Wellness

Helen of Troy; Marlborough (MA); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Salary + Bonus

Healthcare

Dental

Vision

Paid Holidays

Paid Parental Leave

401(k) match

Basic Life Insurance

STD

LTD

PTO

Volunteer Leave

Educational Assistance

Job summary

Helen of Troy's Beauty & Wellness division is seeking an Account Coordinator, Wellness in Marlborough, MA on a hybrid schedule (3 days onsite per week). You will drive sales across the Wellness brand portfolio and support the Wellness sales team with direct account responsibility across Vicks, Braun, Honeywell & PUR.

The role emphasizes organization, communication, and problem-solving as you collaborate with demand planning and cross-functional teams to deliver forecasts, prepare materials, and

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 2+ years of experience in sales support or account coordination.
• Must have reliable transportation to travel to stores; a valid driver's license may be required.
• Authorized to work in the United States on a full-time basis.

Responsibilities

• Direct day-to-day account responsibility, managing multiple Wellness accounts across Vicks, Braun, Honeywell & PUR.
• Liaise with sales representative agencies as needed.
• Partner with demand planning to forecast to budget goals.
• Manage all account details, including trade management.
• Act as the internal voice of the customer and translate needs into actionable plans.
• Lead account line reviews by gathering information from internal teams.
• Prepare materials for customer meetings (sales decks, reports, calendars).
• Track and report on sales using portals and Circana, Nielsen or IRI.
• Manage new item setup and portal updates.
• Collaborate cross-functionally to resolve issues and drive smooth execution.
• Identify and implement process improvements with a proactive mindset.
• Flag issues and collaborate with VP Sales to resolve challenges.
• Perform other duties assigned by the Sales VP.

Skills

Organizational skills

Communication

Interpersonal abilities

Time management

Microsoft Office

Circana

Nielsen

IRI

Education

Bachelor's degree in Business or Marketing

Tools

Microsoft Office

Circana

Nielsen

IRI

Job description

Our Beauty & Wellness division empowers consumers with trusted products that support self‑care, from salon‑quality styling tools to wellness devices like humidifiers and air purifiers. Our innovative products and solutions promote healthy living, elevating the lives of consumers every day. This business unit includes Braun, PUR, Honeywell, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon brands, and this role may support one or more of these brands.

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward‑thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position: Account Coordinator, Wellness

Department: Sales for Vicks, Braun, Honeywell & PUR

Work Location: Marlborough, MA Hybrid (3 days onsite per week)

Hybrid Schedule:

At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in‑office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.

What you will be doing:

As a Sales Coordinator, you will have direct account management responsibility to drive sales across the Wellness brand portfolio – Vicks, Braun, Honeywell & PUR. Great opportunity for a self‑starter who is looking for direct account responsibility. To be successful in the role, candidate needs to be results‑oriented, customer‑focused, organized, collaborative and excited to solve problems. Sales Coordinator will support broader Wellness sales team as needed.

• Direct day‑to‑day account responsibility, managing multiple accounts across Wellness brand portfolio.
• Manage and liaison with sales representative agencies as needed.
• Partner with demand planning to deliver forecast to budget goals.
• Responsible for all account details, including trade management.
• Serve as the internal voice of the customer, translating needs into actionable plans and supporting flawless execution.
• Lead account line reviews by gathering and organizing information from internal Helen of Troy teams.
• Prepare materials for customer meetings, including sales decks, performance reports, and promotional calendars.
• Track and report on sales performance using customer portals and third‑party data, such as Circana, Nielsen or IRI.
• Manage new item setup, portal updates, and ensure timely execution of operational tasks.
• Collaborate cross‑functionally to resolve issues and drive smooth execution.
• Identify and recommend process improvements with a proactive, solution‑oriented, and creative mindset.
• Proactively flagging issues and collaborate with VP Sales to resolve customer‑related challenges.
• Perform other sales team duties assigned by the Sales VP.

Skills needed to be successful in this role:

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Detail‑oriented with a proactive, problem‑solving mindset.
• Ability to work cross‑functionally and manage multiple priorities.
• Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook.
• Familiarity with third‑party data tools such as Circana, Nielsen or IRI.

Minimum Qualifications:

• Bachelor’s degree in Business, Marketing, or related field.
• 2+ years of experience in sales support or account coordination.
• This role requires reliable transportation to travel to various store locations; a valid driver’s license may be required depending on region and personal insurance.
• Authorized to work in the United States on a full‑time basis.

Preferred Qualifications:

• CPG experience

In Massachusetts, the standard base pay range for this role is $65,229 - $70,000 annually. This base pay range is specific to Massachusetts and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.

Benefits:

Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.

Helen of Troy is an EqualOpportunity/AffirmativeAction Employer. We are committed tofostering a diverse and inclusive workplace where all employees can thrive. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. To request an accommodation, please contact Human Resources at [phone].

Founded in 1968, Helen of Troy is a leading global consumer products company with operations across North America, South America, Europe, and Asia. Our portfolio includes trusted brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rank among the top brands in their consumer goods categories.

We grow and strengthen our brands through innovation, operational excellence, and a collaborative culture focused on delivering exceptional products and experiences for consumers worldwide.

The above statements are intended to describe the general nature and level of work performed and are not intended to be an exhaustive list of responsibilities.

Management reserves the right to modify the duties and responsibilities of the position at any time.