Account Coordinator (Entry-Level)

Katapult; Lakeville (MN); On-site; USD 35,000 - 52,000; Full time

Job summary

Katapult Network is seeking an outgoing, detail-oriented Account Coordinator to join a professional team that supports clients and maintains strong account relationships. This entry-level role offers training and a path to learn account management and office operations.

You will assist clients with transfers, payments, and inquiries, while coordinating with internal teams to resolve issues and maintain accurate records.

Qualifications

• Customer service orientation and proactive client support.
• Strong organization to manage multiple tasks and records.
• Careful attention to data entry, paperwork, and follow-up.
• Ability to research issues and collaborate with teams.
• Professional demeanor, positive attitude, and initiative.
• Curiosity and eagerness to learn account management basics.

Responsibilities

• Assist clients with account-related requests, including transfers, payments, product inquiries, and transaction questions.
• Research and resolve client issues while coordinating with internal teams.
• Support cross-selling of products and services based on client needs.
• Process paperwork related to applications, transfers, and account updates.
• Maintain accurate records in client databases.
• Serve as backup support for front desk or administrative functions as needed.
• Monitor and update client information to ensure accuracy.
• Help maintain office files and documentation in compliance with internal procedures.

Skills

Customer service orientation

Organizational skills

Attention to detail

Problem-solving

Professionalism

Willingness to learn

Education

Bachelor's degree

Job description

Bachelor's Degree Required to Apply

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation’s top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations who want to find their next generation of talent.

The Job:

We’re looking for an outgoing, detail-oriented Account Coordinator to join a professional team that supports clients and helps maintain strong account relationships. This role is perfect for recent graduates or entry-level professionals who enjoy working with people, solving problems, and learning the ins and outs of account management and operations. No prior experience is required — training is provided.

What You Will Be Doing As An Account Coordinator:

• Assist clients with account-related requests, including transfers, payments, product inquiries, and transaction questions
• Research and resolve client issues while coordinating with internal teams
• Support cross-selling of products and services based on client needs
• Process paperwork related to applications, transfers, and account updates
• Maintain accurate records in client databases
• Serve as backup support for front desk or administrative functions as needed
• Monitor and update client information to ensure accuracy
• Help maintain office files and documentation in compliance with internal procedures

Our Ideal Account Coordinator Candidate Has:

• Customer service orientation: Friendly, professional, and proactive when assisting clients
• Organization: Able to manage multiple tasks and maintain accurate records
• Attention to detail: Careful and precise with paperwork, data entry, and follow-up
• Problem-solving: Comfortable researching issues and working with teams to find solutions
• Professionalism: Maintains composure, positive attitude, and initiative in all situations
• Willingness to learn: Excited to gain hands-on experience in account management and office operations

Requirements To Be An Account Coordinator:

• Bachelor's degree

Katapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.

We're social! Follow us on:

Instagram: @katapultnetwork

Facebook: Katapult Network

LinkedIn: Katapult Network

Similar job titles that we would consider: Operations Associate, Office Assistant, Operations Coordinator, Account Manager, HR Assistant, Administrative Assistant, Billing Assistant, Client Coordinator, Project Manager, Project Coordinator, Customer Service Representative, Client Services Coordinator, Client Relationship Coordinator, Account Executive, Customer Support Specialist