Account Coordinator: Customer Success & Ops Pro

Rentex, Inc.; Canton (MA); On-site; USD 27,552 - 33,062; Full time

Job summary

Rentex, Inc. is seeking an Account Coordinator in Canton, MA to support multiple account managers with administrative tasks. The role handles daily, weekly, and monthly duties, ensuring clear communication and accurate order processing.

This non-exempt, full-time position reports to the Director of Customer Service and operates in a warehouse/office environment. Ideal candidates are motivated team players with strong written and verbal communication skills and proficiency in Microsoft Word and

Qualifications

• Strong customer service orientation and communication skills.
• Ability to multitask and manage time effectively.
• Attention to detail and accuracy in documentation.

Responsibilities

• Provide excellent customer service to external and internal clients.
• Maintain clear and concise communication with co-workers.
• Escalate unresolved issues to the appropriate internal contacts.
• Effectively manage a high volume of emails with professionalism.
• Build and maintain rapport with Account Managers and different departments across the company.
• Keep Rentex inventory knowledge up to date through ongoing learning.
• Communicate with all Rentex offices regarding returns, time changes, customer gear.
• Maintain a safe, organized, and clean work environment to ensure safety and compliance.

Skills

Customer service

Communication

Multitasking

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Job description

Rentex, Inc. is seeking an Account Coordinator in Canton, MA to support multiple account managers with administrative tasks. The role handles daily, weekly, and monthly duties, ensuring clear communication and accurate order processing.

This non-exempt, full-time position reports to the Director of Customer Service and operates in a warehouse/office environment. Ideal candidates are motivated team players with strong written and verbal communication skills and proficiency in Microsoft Word and